P
Process Improvement and Training Intern
internship•United States•$0k - $0k
About this role
<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;">Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we <strong>innovate</strong> to positively <strong>impact </strong>patient behaviors. Our purpose-driven approach offers <strong>an inspirational career</strong> opportunity where you can contribute to improving health outcomes for millions of patients nationwide.</span></p>
<p><img style="display: block; margin-left: auto; margin-right: auto; max-width: 100%;" src="https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=cover,w=1720,h=320,q=80/https://builtin.com/sites/www.builtin.com/files/2024-07/Greenhouse%20Cover%20Image.png" alt="" width="699"></p></div><p><strong><span data-contrast="none">Job Summary </span></strong> <br><span data-contrast="none">Drive change management activities such as documentation updates and development of training sessions/videos that are a result of audit recommendations, process improvement activities, and new process introduction.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></p>
<p><strong><span data-contrast="none">What You Will Do:</span></strong></p>
<ul>
<li><span data-contrast="auto">Assist in developing and updating quality management documentation</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Assist with project communications by preparing presentations and stakeholder updates</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Assist in creating training materials for quality processes and project management</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Contribute to continuous improvement efforts through fresh perspectives and innovative ideas</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Gain exposure to various business units and understand their quality and project management needs</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Support compliance activities by maintaining compliance tracking systems and implementation of remediation activities / change management</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Participate in project reviews and post-mortems, documenting key insights and recommendations</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="none">What We Need:</span></strong></p>
<ul>
<li><span data-contrast="auto">Proficiency in Microsoft Office Suite</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
<li><span data-contrast="auto">Basic understanding of project management concepts and methodologies</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="auto">Knowledge of process mapping tools (Visio, Lucidchart, or similar)</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="auto">Detail</span><span data-contrast="auto">‑</span><span data-contrast="auto">oriented mindset</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="auto">Ability to manage multiple tasks simultaneously and prioritize effectively</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<p><strong><span data-contrast="none">Desired Qualifications: </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></p>
<ul>
<li><span data-contrast="auto">Critical thinking skills to evaluate processes and identify improvement opportunities</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Research skills for gathering and synthesizing information</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Excellent written communication skills for creating clear, professional documentation</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Self-motivated with ability to work independently while knowing when to seek guidance</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<p><strong><span data-contrast="none">What You'll Need to Succeed:</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">Curiosity and willingness to learn from experienced quality and project managers</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
<li><span data-contrast="auto">Strong organizational skills, especially when supporting multiple projects</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="auto">Ability to document processes clearly and accurately</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="auto">Willingness to collaborate with cross</span><span data-contrast="auto">‑</span><span data-contrast="auto">functional teams</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="auto">Initiative to bring fresh perspectives and propose improvement ideas</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="auto">Professionalism in preparing summaries, briefings, and presentations</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<p><span data-contrast="none">Base Salary Band: $21 - $23 per hour</span> <br> <br><span data-contrast="none">Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. </span><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></p><div class="content-conclusion"><hr>
<p><strong><iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/SFyOj6RJ58Q?si=hKwMuKj0NzuXrIIG" width="560" height="314"></iframe></strong></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>About PatientPoint: <br></strong>PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at <a href="https://www.patientpoint.com">patientpoint.com</a>. <br></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Latest News & Innovations: </strong></span></p>
<ol>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Named A Best Place to Work! <a href="https://www.mmm-online.com/features/best-places-to-work-2025-patientpoint/">Read More</a></span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Mike Walsh, COO answers "What Makes a Great Leader". <a class="XeBSGLNqCcbVjjHBwlpTAKSMNQlFZLePC " href="https://builtin.com/articles/companies-with-great-managers#patientpoint" data-test-app-aware-link="">Read More</a></span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Recognized on Vault’s Top Internship List. <a class="XeBSGLNqCcbVjjHBwlpTAKSMNQlFZLePC " href="https://bit.ly/4oWDual" data-test-app-aware-link="">Read More</a></span></li>
</ol>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>What We Offer: </strong></span><br><span style="font-family: arial, helvetica, sans-serif;" data-teams="true"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.</span></span></p>
<div>
<p><span style="font-size: 8pt; font-family: arial, helvetica, sans-serif;"><em>PatientPoint recognizes that privacy is important to you. Please read the PatientPoint <a href="https://www.patientpoint.com/privacy-policy">privacy policy</a>, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V</em></span></p>
</div></div>
What you'll do
- The intern will assist in developing and updating quality management documentation and project communications. They will also contribute to continuous improvement efforts and support compliance activities.
About PatientPoint
PatientPoint® is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year. Learn more at patientpoint.com.
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Frequently Asked Questions
What does PatientPoint pay for a Process Improvement and Training Intern?
PatientPoint offers a competitive compensation package for the Process Improvement and Training Intern role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Process Improvement and Training Intern do at PatientPoint?
As a Process Improvement and Training Intern at PatientPoint, you will: the intern will assist in developing and updating quality management documentation and project communications. They will also contribute to continuous improvement efforts and support compliance activities..
Is the Process Improvement and Training Intern position at PatientPoint remote?
The Process Improvement and Training Intern position at PatientPoint is based in United States, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Process Improvement and Training Intern position at PatientPoint?
You can apply for the Process Improvement and Training Intern position at PatientPointdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.