IT Operations Specialist with German (Level 2)
full-time•Sofia
About this role
Who we are:
We are a team of over 1,000 employees, including dentists, dental assistants, and technology enthusiasts, who believe that the public healthcare system is one of civilization's greatest achievements. However, the system needs support to become future-proof for the new millennium. We want to help drive this transformation and create a digital platform for a new kind of outpatient care that puts the dentist-patient relationship back at the center.
Are you an IT professional who is service- and solution-oriented, enjoys working with modern technologies, and can clearly explain complex systems? Are you interested in the digital transformation of healthcare and eager to actively shape it?
If you answered "yes" , then let's take your next career step together!
Your talent:
- At least 3 years of professional experience in the IT field
- Excellent German skills and good English skills
- Interest in digital processes in the medical field
Excellent communication skills with a strong customer focus
Problem-solving attitude and a structured, solution-oriented working style
Teamwork skills and resilience round off your profile
Are you ready for your next career step?
Our offer:
- A nationwide team of experienced colleagues
- Individualized career paths for your personal and professional development
- Short decision-making processes and flat hierarchies
- Regular working hours with a focus on results, rather than attendance time
- High autonomy in the implementation of the stated goals
- A hybrid working model that supports work–life balance while maintaining strong team collaboration
- 25 days of paid annual leave, increasing to 27 days after your first year
Your talent:
Our offer:
Your mission:
- You will lead the IT-driven integration measures for our software service products for new practices
- Orchestration and management of the telematics infrastructure at our locations
- Handling incidents at the 2nd level, as well as case-related communication with system manufacturers, service providers and other stakeholders
- You will implement the company's own software solutions for a more efficient daily practice routine and provide 2nd level technical support
- Close collaboration with 1st level support, as well as with software development and administration
- Monitoring and maintenance of IT documentation
- Development of concepts and projects in a team
Your mission:
What you'll do
- You will lead IT-driven integration measures for software service products and manage the telematics infrastructure. Additionally, you will handle incidents at the 2nd level and collaborate closely with 1st level support and software development.
About Patient 21 SE
Dental21 is on a mission to transform dentistry.
Imprint: https://patient21.com/en/impressum
Privacy: https://patient21.com/privacy
Ready to join Patient 21 SE?
Take the next step in your career journey
Frequently Asked Questions
What does a IT Operations Specialist with German (Level 2) do at Patient 21 SE?
As a IT Operations Specialist with German (Level 2) at Patient 21 SE, you will: you will lead IT-driven integration measures for software service products and manage the telematics infrastructure. Additionally, you will handle incidents at the 2nd level and collaborate closely with 1st level support and software development..
Is the IT Operations Specialist with German (Level 2) position at Patient 21 SE remote?
The IT Operations Specialist with German (Level 2) position at Patient 21 SE is based in Sofia, Sofia-City, Bulgaria. Contact the company through Clera for specific work arrangement details.
How do I apply for the IT Operations Specialist with German (Level 2) position at Patient 21 SE?
You can apply for the IT Operations Specialist with German (Level 2) position at Patient 21 SEdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.