About this role
Company Overview: Passport is a leading e-commerce service provider partnering with globally recognized brands. As the Merchant of Record for multiple international markets, we created a streamlined solution to promote seamless cross-border transactions. We are seeking a strategic leader to scale our financial infrastructure and oversee our global operations.
Role Summary: The Manager, Financial Operations will lead the end-to-end financial lifecycle for our global clients. You will be responsible for the integrity of our cash reconciliation processes, the evolution of our financial tech stack, and the management of client relationships. This is a leadership role designed for a professional who can blend core finance and accounting expertise with operational excellence and processes improvement.
Key Responsibilities:
Strategic Oversight of Reconciliation Statements: Manage the weekly and monthly complexities related to client cash reconciliations, ensuring accuracy across sales, payments, and supply cost data on a global scale.
Financial Architecture & Automation: Lead the design and implementation of enhancements in Excel, Tableau, and other ERP tools to transition manual processes into scalable, automated workflows.
Global Treasury & Reconciliation: Oversee the reconciliation of payment processors settled cash against global bank balances, managing multi-currency complexities and FX strategies.
Team Leadership & Onboarding: Manage the onboarding of new clients, currencies, and international sales territories, ensuring the FinOps team is equipped to handle rapid growth.
Financial Modeling: Develop and maintain advanced financial models to support the cash reconciliation processes as well as work with our product team to automate these models outside of excel.
Key Qualifications:
Education: Bachelor’s or Master’s degree in Finance or Accounting.
Experience: 5+ years of experience in eCommerce and/or international financial operations.
Global Fluency: Proven experience managing multi-currency transactions and complex FX conversions.
Leadership: Demonstrated experience managing professional staff and leading cross-functional projects in a remote setting.
Excel Mastery: Ability to architect complex Excel-based solutions.
Accounting Experience: Experience managing complex accounting entries and reconciliations
Nice to Have:
Platform Expertise: knowledge of eCommerce platforms (Shopify, Amazon, Magento) and global payment processors (Paypal, Klarna, Afterpay, Stripe).
Technical Mastery: Advanced proficiency in financial modeling and data visualization (Tableau); ability to architect complex Excel-based solutions.
CPA License or credentials a nice to have, not required
What you’ll get...Competitive cash and equity packages
Healthcare, dental, and vision
401K
Monthly fitness stipend
Monthly phone/internet stipend
100% remote work environment
Company issued laptop
Flexible PTO
Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!
Annual GTM team gathering (Vegas this year!) in cities around North America and all-company offsites in Mexico
Learning & Development Fund for upskilling or products to improve your day-to-day work life
One time remote work set-up stipend to make your at-home office dazzle
Teammates around the world in 8 different time zones!
Other facts
About Passport
Passport helps brands go global, easily.
With in-house logistics, technology, and expertise, Passport can help you simplify global commerce and grow profitably. We've enabled over 1,000 merchants like Rhode, Carpe, OneSkin, Wildflower Cases, and GORUCK seamlessly access and grow in 180+ countries & territories worldwide.
With two core product offerings, Passport Shipping and Passport Global, we give you the flexibility to determine how your brand scales.
Passport Shipping offers comprehensive in-house parcel shipping and regulatory compliance services designed to meet your customers’ price and delivery speed expectations.
Passport Global provides a turnkey, end-to-end internationalization solution that combines the reliable Passport Shipping services that DTC brands trust, plus added storefront localization, pricing strategies, and accurate duty & tax calculation tools.
Some of our key services include:
- DDU and DDP delivery options to 220 markets
- Branded door-to-door tracking pages
- Accurate duty & tax, fully landed cost calculations
- Localized currencies, pricing, languages, and payment methods
- Fiscal, product and tax compliance support
- Conversion optimization testing and storefront strategies
- Live, on-page end-customer service
- Flexible and simple Seller of Record clearance model
Your Passport to easier international growth begins now!
Note: This page is not actively monitored for tracking inquiries or inquiries related to the status of your job application. For assistance with tracking, please email us at [email protected], and for application questions please contact [email protected]. Thank you!
What you'll do
- The Manager, Financial Operations will lead the end-to-end financial lifecycle for global clients, ensuring accuracy in cash reconciliations and overseeing financial tech enhancements. This role also involves managing client relationships and onboarding new clients and currencies.
Ready to join Passport?
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