About this role
When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Internal Job Title: Research Associate (CPT license required)
Work location: onsite in Glendale, CA
Shift: Flex - predominantly work the day shift but must be able to flex to work evening shifts starting after 3:00pm when business requires. 2 to 3 weekend shifts required.
Parexel Early Phase Clinical Unit supports the development of innovative new medicines which are vital for public health, improving outcomes, and saving lives. The early phase and “first in human” trials are the first step in testing these novel treatments in humans.
At Parexel Glendale, CA unit our highly trained and skilled Research Associates are crucial to ensuring the successful completion of Phase I trials. This is a great role for anyone that aspires to be an enrollment specialist, clinical research coordinator, or eventually manager. Parexel provides a great system of support to help you grow and advance your career internally.
Parexel comes along with an extensive induction program and ongoing training while following your individual career path.
What you’ll do after training is completed (including but not limited):
- You will understand study protocols and be able to complete required medical procedures.
- Recruit study participants by calling the database, attending company sponsored community events, posting flyers in schools, senior centers, supermarkets, and other establishments.
- Enter study participants in the study participant tracking system and study logs, maintain appointment calendars, and operate company information systems and computer programs.
- Conduct screening visits and study protocol specific study participant visits, assist staff physicians in assessment of concomitant medications, adverse events, lab results, and other test results.
- Prepare/monitor study supplies and stock levels in clinic/hospital.
- Label, inventory, and send plasma samples.
- Problem solves study participant issues as they arise.
- Ensure basic study participant safety is provided.
- Assist with Monitor visits (i.e., room set up, etc.).
- Identify issues that need Sponsor approval and bring these to the attention of the CRC.
- Maintain and update knowledge of Clinical Operating Guidelines and their proper application.
- Assume appropriate role with study participants and caregivers.
- Assure quality and accuracy of source and CRF documentation.
- Comply with Quality Management (QM) department guidelines and perform corrections for QM, CRC and Monitor/Sponsor Representative in a timely manner.
Your Profile:
- Customer service experience in a fast-paced environment
- Clinical Research experience or patient experience is required
- B.S.+ in related life science field OR HS diploma or GED with experience
- Comfortable standing and walking for a prolonged period of time
- Certified Phlebotomy Technician I License is required
Base Pay Range: $20.00 to $26.00 per hour
Actual salaries may vary within the range based on several factors including, but not limited to education, training, experience, professional achievement, and location.
In addition to base salary, some roles may be eligible for participation in Parexel’s annual performance-based bonus plan, annual salary review and additional total rewards incentives.
Our talent acquisition team will provide additional details on our bonus plan or incentive programs for those eligible roles. For all eligible employees, we offer market leading benefit programs including paid time off, 401k match, life insurance, health insurance, and other benefit offerings in accordance with the terms of applicable plans.
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Other facts
About Parexel
Parexel is a leading global clinical research organization (CRO) providing insights-driven Clinical and Consulting solutions to the world’s life sciences industry. Leveraging deep local knowledge and a global breadth of clinical, regulatory and therapeutic expertise, our 24,000+ professionals worldwide work in partnership with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind — broadening access and making clinical research a care option for anyone, anywhere. Our proven track record spans 40+ years and drives us forward, advancing clinical research in healthcare’s most complex areas while harnessing innovation to drive efficiencies across every phase of the clinical development process. Our insights-driven approach, proven delivery and trusted execution are accelerating the delivery of life-changing treatments to patients — With Heart.™ We continue to earn recognition industrywide, including the 2025 Scrip Award for “Best Contract Research Organization – Full-Service Provider,” 2024 Fierce Biotech CRO Award for "Innovative Approaches to Patient-Centric Research" and the 2024 and 2023 Society for Clinical Research Sites (SCRS) Eagle Award.
Community Guidelines
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What you'll do
- The Certified Phlebotomy Technician will understand study protocols and complete required medical procedures, recruit study participants, and assist staff physicians with assessments. They will also ensure participant safety and maintain accurate documentation.
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