PO
Scheduling Coordinator
full-time•Portsmouth
Summary
About this role
advancedsurgicalassoc.com | Portsmouth, NH (this is an on-site position, it is not remote or hybrid)
Scheduling Coordinator - Oral Surgery
Scheduling Coordinator - Dental
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities
The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.
- Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
- Greets patients and visitors immediately upon arrival with a friendly demeanor.
- Answers the phone promptly with a smile.
- Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
- Prepares a daily schedule for each provider.
- Prepares patient charts.
- Manages patient flow to reduce patient wait time.
- Assists patients as necessary.
- Maintains reception area in a neat and orderly condition.
- Maintains professional relationship with referring offices.
- Maintains confidentiality of all information in accordance with HIPAA.
- Performs other related duties as assigned.
Education and Experience
- High school diploma or equivalent required.
- One year of customer service experience required.
Skills and Abilities
- Understanding of dental terminology.
- Friendly, inviting, and professional personality and presence.
- Basic office skills such as typing and filing.
- Good organizational skills.
- Attention to detail.
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Financial Well-Being
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
What you'll do
- The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility, and prepare patient charts. This role is critical in providing exceptional patient care and managing patient flow to reduce wait times.
About Paradigm Oral Surgery
Paradigm Oral Health is dedicated to providing clinically excellent, patient focused oral health care with exceptional outcomes. Paradigm’s uniqueness comes from their ability to hire the most elite oral surgeons in the country and train them on their proprietary platform of excellence.
Ready to join Paradigm Oral Surgery?
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Frequently Asked Questions
What does a Scheduling Coordinator do at Paradigm Oral Surgery?
As a Scheduling Coordinator at Paradigm Oral Surgery, you will: the Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility, and prepare patient charts. This role is critical in providing exceptional patient care and managing patient flow to reduce wait times..
Is the Scheduling Coordinator position at Paradigm Oral Surgery remote?
The Scheduling Coordinator position at Paradigm Oral Surgery is based in Portsmouth, New Hampshire, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Scheduling Coordinator position at Paradigm Oral Surgery?
You can apply for the Scheduling Coordinator position at Paradigm Oral Surgerydirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.