Summary
Location
Pawtucket
Type
full-time
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About this role
Pappas OPT Physical and Hand Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!
- Location: Pawtucket, Rhode Island 02860
- Salary: ~$18-$18.50/HR
How Pappas Supports You:
- Competitive salary Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Parental Perks!
- And more!
Responsibilities
You’ll Achieve Success By:
- Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
Requirements:
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Other facts
About Pappas OPT Physical and Hand Therapy
Pappas | OPT Physical, Sports and Hand Therapy (POPT) is a Rhode Island-based, private physical therapy practice group. As a proud member of the Confluent Health family, POPT positively impacts patients' lives by delivering the best care and results through proven research, innovative treatments and technologies, and an approach that treats patients like family. For more information, visit pappaspt.com or opt-ri.com, or find them on Facebook at @pappasopt.
What you'll do
- The Care Coordinator will manage front desk operations, including patient check-in/check-out and appointment scheduling, while providing exceptional customer service. They will also verify insurance coverage, process authorizations, and maintain accurate patient records.
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