Responsibilities:

• Daily monitoring of client accounts, open balances, and payment risk.
• Identification and follow‑up on overdue invoices and payment delays.
• Review and correction of billing documentation and paperwork discrepancies.
• Regular communication with clients regarding payments, credit status, and load approvals.
• Regular monitoring of clients and customers and implementation of risk prevention measures when needed.
• Maintaining accurate records of broker assessments (MC checks) and customer interactions.
• Negotiation of payment plans and coordination of timely payment collection.
• Collaboration with internal teams to resolve documentation, payment, and risk issues.
• Preparation of collection, chargeback, and risk‑related reports; initiation of bond or force collection when required.
• Ensuring compliance with company policies, contractual terms, and risk management guidelines.
  

Requirements:

• Strong written and verbal communication skills in English.
• Excellent organizational, interpersonal, and analytical skills.
• High level of responsibility and attention to detail.
• Ability to build and maintain long-term professional relationships with customers.
• Ability to manage sensitive credit, risk, and payment-related discussions professionally.
• Previous experience in Accounts Receivable, Collections, Risk Analysis, Finance, Accounting, Sales, or Customer Service is an advantage.
• Ability to work effectively in a fast-paced, cross-functional environment.
• Working hours: 15:00 – 23:00 (US working hours).

What do we offer:

• A dynamic, proactive and friendly work environment where your contributions are valued.
• Competitive salary to recognize and reward your achievements.
• Private health insurance coverage for your well-being.
• FitKit Membership to support your physical fitness, mental health and overall wellness.
• Fancy offices in the city center.
• Day off for your birthday.
• Performance-based bonuses.