About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora Vietnam

Pandora’s new jewellery crafting facility is located in the Vietnam–Singapore Industrial Park III (VSIP III), about 40 km north of Ho Chi Minh City. When fully scaled, the state-of-the-art facility will produce up to 60 million jewellery pieces annually and employ around 7,000 craftspeople. It is powered entirely by renewable energy and built to LEED Gold certification standards.

Key objectives:
•    Ensure all Utilities & Facilities systems (chiller, HVAC, air compressor, RO/DI, power, fire, water, etc.) are operated and maintained at optimal performance, safety, and reliability.
•    Implement and sustain an effective Preventive Maintenance (PM) and CMMS program to minimize unplanned downtime.
•    Provide stable utility supply (air, water, power, cooling, etc.) for production without interruption.
•    Support energy saving and sustainability initiatives, ensuring systems meet Pandora’s green factory standards.
•    Lead, train, and motivate technicians to perform all maintenance tasks safely and efficiently.
•    Coordinate closely with contractors, vendors, and other departments to ensure smooth operations, repairs, and continuous improvement.
•    Ensure compliance with Vietnam legal regulations, EHS policies, and Pandora global maintenance standards

Key duties:
1. Operation & Monitoring
•    Operate and monitor daily running condition of all utility and facility systems (HVAC, power, water, air, etc.).
•    Conduct routine inspections, parameter logging, and performance checks (temperature, pressure, flow rate, kWh, etc.).
•    Troubleshoot abnormalities and coordinate corrective actions with internal team or vendors.
•    Maintain safe working conditions and ensure compliance with EHS standards.
2. Preventive & Corrective Maintenance
•    Prepare and execute preventive maintenance (PM) plans for all utilities & facilities equipment according to CMMS schedule.
•    Analyze breakdown root causes and implement corrective/preventive actions (RCFA).
•    Ensure timely completion of PM/CM work orders and documentation in CMMS.
•    Review and update equipment master list, technical drawings, and spare part list.
3. Contractor & Vendor Coordination
•    Manage maintenance service contracts (chiller, HVAC, compressor, BMS, fire system, etc.).
•    Supervise contractor works to ensure safety, quality, and on-time completion.
•    Review service reports, technical proposals, and quotations from suppliers.
•    Support procurement team in technical evaluation and vendor selection.
4. Reporting & Documentation
•    Prepare daily, weekly, and monthly reports summarizing equipment status, maintenance activities, and utility performance.
•    Maintain accurate records of maintenance checklists, calibration, and inspection logs.
•    Support internal and external audits related to maintenance and facilities management.
5. Team & People Development
•    Supervise and coach Utility Technicians in day-to-day operation and maintenance work.
•    Conduct safety toolbox meetings and technical training for the team.
•    Evaluate technician performance and support development plans.
6. Continuous Improvement
•    Drive improvement projects for system reliability, safety, and energy performance.
•    Participate in new system commissioning, equipment handover, and upgrade planning.
•    Share technical knowledge and lessons learned across maintenance and FM teams.

Job requirements:

•    3-5 years of experience in planning, repairing and preventive maintenance machinery and utility.
•    Experience maintenance & preventive maintenance for HVAC, Compressor, Electrical, Pumping.

•    Must have knowledge and understanding in industrial measuring instruments such as temperature, humidity, pressure, electrical conductivity, flow rate, etc.
•    Drive the solution to most complex business problems
•    Possess the strategic perspective and create sustained results for Pandora (financial, non-financial)
•    Demonstrate ability to make hard decisions, making the right trade-offs
•    Self-motivated and hungry enough to work hard; willing to change
•    Have ability to lead, manage, motivate, and run own team of future leaders
•    Strong root cause identification, correction and prevention
•    Strong technical expertise in Electrical and Utilities systems: power distribution, HVAC, air compressor, lighting, fire system, Motor Control.
•    Quality, etc.); Basic electrical control (Electronic, Pneumatic, PLC, Drive, etc.) and Basic mechanical machinery (Fastener, Drive & Transmission, Hydraulic, Process, etc.)