About this role
Pandora is the largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We are seeking a results-driven, target-focused Senior Sales Associate to join the store team on a part time basis.
The role
The Senior Sales Associate plays a hands-on leadership role in the store, acting as a highly skilled Sales Associate who consistently delivers exceptional customer experiences and supports seamless daily operations. You will coach and mentor peers, helping to elevate team performance and maintain high standards in customer engagement. You will contribute to essential store operations such as stock management, and visual merchandising, ensuring the store runs efficiently and securely in line with company policies
What to expect from the role
- Exceed personal and store sales targets through expert consultative selling, upselling, and maximizing store KPIs
- Handle escalated customer inquiries or challenges, turning them into loyalty-building moments.
- Serve as Keyholder: opening/closing the store, setting team priorities, providing sales reads, securing alarm protocols, and managing cash handling and bank deposits
- Act as a conduit between employees, management and central, ensuring communication, daily priorities, promotions, and KPI-focused strategies are clear to the team
- Support core operational activities including weekly/monthly stocktakes, inventory accuracy, receiving deliveries, and managing shrinkage.
- Oversee visual merchandising standards and execute floor resets and seasonal window changes
- Coach, mentor, and motivate fellow team members, delivering dynamic on-floor training to elevate selling skills and KPIs.
- Support the Store Manager via the recruitment and induction of new employees.
- Consistently exceeded core KPIs, showcasing measurable performance in sales and customer service.
- Exhibited strong leadership and peer coaching skills, contributing to team development and performance.
- Demonstrated proficiency in key operational procedures and in-depth understand of policies.
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
Our generous benefits package includes:
- A highly competitive hourly rate of pay
- Generous employee discount
- Opportunities for development
- A fun and engaging working environment, no two days will be the same!
To be considered for the role, part of our application process, you will be required to complete a 15 minute questionnaire to enable us to see how amazing you will be in the role and how great you will fit into our team.
If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible
Other facts
About Pandora
Mirpuri Group USA
Today, Mirpuri Group USA owns and operates six PANDORA concept stores throughout Florida, as well as one multi-brand store, Dynasty Gallery & Gifts. With more than 200 employees, Girish & Harry continue to work toward growing Mirpuri Group USA in partnership with PANDORA.
No matter what the business model was – wholesale or retail – customer relationships have always been and remains today top of mind in each of the PANDORA stores. Transcending the buying/selling relationship is at the core of every guest interaction at Mirpuri Group USA.
PANDORA Jewelry
PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. PANDORA jewellery is sold in more than 100 countries on six continents through approximately 8,900 points of sale, including more than 1,900 concept stores.
Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs more than 17,800 people worldwide of whole approximately 12,000 are located in Gemopolis, Thailand, where the company manufactures its jewellery. PANDORA is publicly listed on the NASDAQ Copenhagen stock exchange in Denmark. In 2015, PANDORA’s total revenue was DDK 16.7 billion (approximately EUR 2.2 billion). For more information, please visit www.pandoragroup.com.
What you'll do
- The Senior Sales Associate is responsible for delivering exceptional customer experiences and supporting daily store operations. This includes coaching team members, managing stock, and ensuring visual merchandising standards are met.
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