Summary
Location
Burlington
Type
full-time
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About this role
We are seeking a highly organized and customer‑focused Dispatcher to support the Service Department at Horton Automatics of Ontario (HAO). In this role, you will serve as a key point of contact for customers, responding to inquiries and efficiently scheduling service activities. The Dispatcher plays a vital role in coordinating technicians, managing service requests, and ensuring timely, high‑quality service delivery.
Your expert partner for pedestrian door service and installation, our company was built on quality products and long-term customer partnerships. Our certified AAADM inspectors have over 50 years of product knowledge and service and repair all makes and models of automatic doors and windows from all manufactures. 24/7 service is available to meet your after hour needs in our designated and expanding coverage areas in North Carolina Central and Eastern Pennsylvania, Virginia, West Virginia, Maryland, New Jersey, Louisiana, Texas. We also have operations in Canada through our Horton Automatics of Ontario servicing greater Toronto, the Ottawa Valley and Southern Ontario.
Other facts
About Overhead Door
The Genuine. The Original.
Since 1921, Overhead Door™ Brand has not only raised the standards of excellence for the garage door industry – we created them. Today, with a network of over 400 trusted Distributors, we continue to lead the way with a full line of residential garage doors, commercial sectional and rolling steel doors, and dock solutions with unmatched service. As the industry’s most recognized and respected brand, when you choose Overhead Door™ Brand, you’re choosing over 100 years of Integrity, Expertise, and Excellence.
Overhead Door™ Brand is headquartered in Lewisville, Texas, with manufacturing and distribution across North America. For more information, visit www.overheaddoor.com.
What you'll do
- The Dispatcher will serve as a key point of contact for customers, responding to inquiries and efficiently scheduling service activities. This role involves coordinating technicians and managing service requests to ensure timely, high-quality service delivery.
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