About this role
Position Title:
Medical Support Assistant - General Surgery ClinicDepartment:
General Surgery ClinicJob Description:
The Medical Support Assistant works alongside Physicians and Advanced Practice Providers to provide direct patient care according to state and federal guidelines. This position plays an important role in the ambulatory setting by not only performing clinical and administrative duties but also helping patients feel at ease and understanding provider instructions.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Provides direct patient care by taking vitals, patient history, referrals, and patient phone messages under direct supervision of the provider and/or clinical supervisor
- Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires
- Contributes to the assessment/re-assessment of patients
- Monitors and documents patient status
- Manages large call volume while maintaining excellent telephone etiquette
- Organizes workflow to meet patient needs in a timely manner
- May retrieve and transport instruments and supplies.
- Moderate exposure to hazardous risks, including potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals
- Must follow standard precautions
- Responsible for stocking exam rooms, taking inventory, and ordering supplies.
- Makes scheduling arrangements with other healthcare professionals and facilities.
- Assists with procedures. Maintaining sterile field and specimen labeling when necessary.
- Gathers and documents information about patient condition, which include lab values, pain levels, patient education needs, nutritional status and potential complications
- Performs cleaning, sterilization and/or high-level disinfection of scopes, probe, instruments and equipment according to manufacturer instructions for use
- Performs other duties as assigned
Minimum Requirements
Education: High School Diploma or GED required.
Experience: 0-3 years of experience in Patient Care as a Medical Assistant or similar patient care role preferred.
License/Certification/Registration: Basic Life Support (American Heart Association) certification required upon hire.
Knowledge/Skills/Abilities Required
- Knowledge of basic medical terminology.
- Ability to interact professionally with healthcare practitioners and patients.
- Ability to effectively communicate information.
- Ability to observe and obtain information from all relevant sources.
- Ability to work as a member of a team.
- Must be detail oriented and able to complete work tasks.
- Ability to maintain composure even in difficult situations.
- Ability to be understanding and sensitive to needs of others.
Current OU Health Employees - Please click HERE to login.
OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
Other facts
About OU Health
At OU Health, we take pride in serving Oklahoma as a destination of choice for treating severe and life-threatening conditions. We are uniquely positioned as Oklahoma's flagship academic health system in partnership with the University of Oklahoma.
Join us in inspiring hope and making a meaningful impact. You can be part of something greater than yourself, whether you’re a nurse, physician, student, or in another support role.
Why OU Health?
- Inclusive Culture: A workplace where everyone belongs.
- Career Development: Opportunities for growth and advancement.
- Innovation and Excellence: Encouraging innovative thinking and continuous improvement.
We are proud to serve Oklahoma with advanced technology and expert care, leading with compassion, civility, and inclusion. Our values push us forward in our journey to become Oklahoma’s Employer of Choice.
Be part of a community that values your unique skills and perspectives. Together, we can make OU Health the destination of choice for the healthcare needs of all Oklahoman’s.
What you'll do
- The Medical Support Assistant provides direct patient care, including taking vitals and patient history, while also managing administrative tasks such as scheduling and inventory management. They play a crucial role in ensuring patient comfort and adherence to safety guidelines.
Ready to join OU Health?
Take the next step in your career journey