General Summary

An OU Health Health Unit Coordinator (HUC) works under the general supervision of the Nurse Manager and provides a clean, efficient, and supportive patient care environment. This role ensures indirect patient care staff with oversight of resources, logistics, and workflows to promote unit organization and complement the patient care delivery model. They model the OU Health Way, as evident in their work output and interactions with employees and patients, through living OU Health’s core values of putting Patients First, pursuing Relentless Excellence, showing Integrity, seeking Inclusion for all staff and patients, always Learning, and valuing Teamwork.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Organizes, prepares and maintains patient medical records and files.

• Provides receptionist type coverage for the area: handle routine patient calls, intercom pages, personal callers, route incoming mail and answer routine inquiries.

• Assists with admissions, transfers and discharges by coordinating, notifying and following up with the appropriate personnel.

• Maintains or arranges for repair of equipment.

• Assists with inventory needs, ordering, stocking, and distribution of supplies.

• Supports the healthcare team by anticipating and responding to team requests and patient needs

• Mentors new HUCs

• Participate in daily compliance audits, chart checks, and reporting safety events

• Participates in evidence-based practice quality improvement projects on the unit.

General Responsibilities

• Performs other duties as assigned.

Education Requirements

• HS Diploma or GED required.

Experience Requirements

• No experience required.

License/Certification/Registration Requirements

• No certification required.

Knowledge/Skills/Abilities

• Knowledge of medical terminology and healthcare environmental services.

• Strong organizational, interpersonal, and communication skills.

• Excellent computer skills and typing/keyboarding skills sufficient to meet the requirements of the position.

• Familiarity with computer systems and software platforms related to inventory and environmental services.

• Understanding of cleaning systems, people management, electronic medical record, and resource allocation.