About this role
Position Title:
Care Manager - Full Time - AdultDepartment:
OUMC Care ManagementJob Description:
A Care Manager is an entry level position within the field of social work, typically filled by individuals who have recently completed their bachelor's degree in social work (BSW) or master's in social work (MSW) who do not have current licensure. Under general supervision, a Care Manager will provide essential support and guidance to patients and their families as they navigate overall wellness in the OU healthcare system. The Care Manager works with the interdisciplinary care team to coordinate patients’ care across the continuum of care and provide access to adequate resources.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Assess assigned patients’ unique conditions by combining data from medical diagnoses, chart reviews, personal interviews, and care teams.
Assist in developing care plans for patients and their families by gathering essential information, conducting screenings, and coordinating referrals to community resources for ongoing support.
Provides social services to patients and their families for an assigned medical service
Performs psychosocial screening and make referrals to necessary clinical staff
Provides patients and family education regarding diseases, treatments, social or financial situations, emotional stress and/or other problems
Monitors care to evaluate progress towards goals and institutes appropriate interventions as needed
Provides resources to patients and families regarding social determinant needs.
Acts as a liaison between patients/families and the clinical staff and other agencies
Advocate for patient concerns and escalate ethical dilemmas through the appropriate channels.
Maintain patient confidentiality of all communications and documents as required by hospital policy and as regulated by HIPPA
Performs other duties as assigned.
Completes applicable reports bases on mandated reporting requirements.
General Responsibilities
Performs other duties as assigned.
Minimum Qualifications
Education Requirements
BSW; MSW without licensure; Bachelor of Sociology and Health and Human Services or bachelor's in psychology.
Experience Requirements
0 - 3 years of work experience, health care experience preferred.
License/Certification/Registration Requirements
Basic Life Support from the American Heart Association required.
Knowledge/Skills/Abilities Required
Knowledge of the principles and practices of casework.
Knowledge of community resources
Analytical skills sufficiently strong to interpret situations and determine the appropriate course of action.
Ability to explain information in a way that patients, families, and staff can understand.
Good interpersonal skills.
Basic knowledge of healthcare regulations, including CMS guideline
Strong ethical standards and professional integrity; knowledge of Code of Ethics
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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
Other facts
About OU Health
At OU Health, we take pride in serving Oklahoma as a destination of choice for treating severe and life-threatening conditions. We are uniquely positioned as Oklahoma's flagship academic health system in partnership with the University of Oklahoma.
Join us in inspiring hope and making a meaningful impact. You can be part of something greater than yourself, whether you’re a nurse, physician, student, or in another support role.
Why OU Health?
- Inclusive Culture: A workplace where everyone belongs.
- Career Development: Opportunities for growth and advancement.
- Innovation and Excellence: Encouraging innovative thinking and continuous improvement.
We are proud to serve Oklahoma with advanced technology and expert care, leading with compassion, civility, and inclusion. Our values push us forward in our journey to become Oklahoma’s Employer of Choice.
Be part of a community that values your unique skills and perspectives. Together, we can make OU Health the destination of choice for the healthcare needs of all Oklahoman’s.
What you'll do
- The Care Manager assesses patients' conditions, develops care plans, and coordinates referrals to community resources. They also provide education to patients and families and act as a liaison between patients and clinical staff.
Ready to join OU Health?
Take the next step in your career journey