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ServiceMax Project Manager
full-timeBillerica

Summary

Location

Billerica

Type

full-time

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About this role

Overview

Rapiscan Systems,Inc. designs, manufactures and markets security and inspection systems worldwide. Our products range from hand held  metal detectors to Real Time Tomography used to inspect baggage, cargo, people, vehicles and other objects for people, weapons, explosives, drugs, money, and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as, airports, border crossings, railway stations, seaports and terminals, government and military installations and nuclear facilities.

 

We are looking for a ServiceMax Project Manager to join our team. This individual is responsible for overseeing the successful implementation and delivery of ServiceMax solutions, a leading field service management platform. This role involves managing projects from initiation through completion, ensuring that client requirements are met, milestones are achieved, and deliverables are provided on time and within budget.


Responsibilities

  • Project Planning: Develop comprehensive project plans outlining scope, schedule, resources, and budget.
  • Stakeholder Management: Collaborate with internal global teams, and third-party vendors to ensure alignment and clear communication.
  • Team Leadership: Lead project teams, assign tasks, and monitor progress to meet objectives.
  • Risk Management: Identify potential risks and develop strategies to mitigate them.
  • Quality Assurance: Ensure that ServiceMax implementations meet quality standards and Rapiscan expectations.
  • Reporting: Track project performance and provide regular status updates to stakeholders.
  • Resource Allocation: Coordinate staffing and resources to optimize project efficiency.
  • Change Management: Manage changes in project scope, schedule, and costs, documenting and communicating impacts.
  • Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
  • Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
  • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
  • Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

  • Bachelor’s degree in Business, Information Technology, or related field desired. Project Management Professional (PMP) certification or equivalent preferred.
  • 5+ years of proven experience managing ServiceMax or Salesforce platforms project required.
  • Strong understanding of field service operations and processes.
  • Excellent communication, negotiation, and organizational skills.
  • Ability to work collaboratively in cross-functional teams.
  • Proficiency with project management tools (e.g., MS Project, Jira).
  • Project leadership and team motivation.
  • Business analysis and requirements gathering.
  • Problem solving and decision making.
  • Time management and prioritization.
  • Technical understanding of ServiceMax and related integrations.
  • Financial acumen for budgeting and cost control.

#LI-JL1

 

Please review our benefits here: Life at OSI
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

 

NOTICE TO THIRD PARTY AGENCIES

 

OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI. 

 

Equal Opportunity Employer - Disability and Veterans

 

Know Your Rights

 

Poster Link:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf 

 

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

Other facts

Tech stack
Project Management,Stakeholder Management,Team Leadership,Risk Management,Quality Assurance,Reporting,Resource Allocation,Change Management,Communication,Negotiation,Organizational Skills,Business Analysis,Problem Solving,Time Management,Technical Understanding,Financial Acumen

About OSI Systems, Inc

When your operation must be economical, compliant and, above all, effective, you need a proven partner that is driven by innovation and backed-by a global support network. A partner like Rapiscan Systems.

As the world’s leading security screening provider, Rapiscan Systems provides state of the art products, solutions and services that meet our customers’ most demanding threat detection needs while improving operational efficiency.

Since 1993, we have been a proud and trusted partner of government agencies and private security operations around the world, built around simple principles:

Highest level of threat detection compliance
Superior operational efficiency
Customer and market-led Innovation
Elite customer base
Global capabilities, local knowledge
Unsurpassed security screening expertise

Rapiscan Systems, a wholly-owned subsidiary of OSI Systems (NASDAQ:OSIS), is headquartered in Hawthorne, California and has additional offices and manufacturing in Finland, India, Malaysia, Singapore, United Kingdom and the United States.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Security and Investigations
Founding Year: 1993

What you'll do

  • The ServiceMax Project Manager is responsible for overseeing the implementation and delivery of ServiceMax solutions, ensuring client requirements are met and projects are completed on time and within budget. This includes project planning, stakeholder management, team leadership, risk management, and quality assurance.

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Frequently Asked Questions

What does a ServiceMax Project Manager do at OSI Systems, Inc?

As a ServiceMax Project Manager at OSI Systems, Inc, you will: the ServiceMax Project Manager is responsible for overseeing the implementation and delivery of ServiceMax solutions, ensuring client requirements are met and projects are completed on time and within budget. This includes project planning, stakeholder management, team leadership, risk management, and quality assurance..

Why join OSI Systems, Inc as a ServiceMax Project Manager?

OSI Systems, Inc is a leading Security and Investigations company.

Is the ServiceMax Project Manager position at OSI Systems, Inc remote?

The ServiceMax Project Manager position at OSI Systems, Inc is based in Billerica, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the ServiceMax Project Manager position at OSI Systems, Inc?

You can apply for the ServiceMax Project Manager position at OSI Systems, Inc directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about OSI Systems, Inc on their website.