About this role
"Your life - our Mission"
OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.
Expected pay for this position is $23.35 - $27.48/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.
Overview
This job is located in Kewanee,IL
Monday - Friday 8-430pm, Team Lead schedule may vary on department needs
POSITION SUMMARY: The Patient Access Lead functions as a team resource on highly complex issues and problem resolution. They will serve as a dedicated resource for multiple functional areas and determine the appropriate outside resources needed to support escalation. This position has a significant understanding of the revenue cycle and the importance of evaluating and securing all appropriate financial resources for patients to maximize reimbursement. The Patient Access Lead ensures that each patient has a complete and accurate OSF medical record. Excellent patient service skills are expected to create an exceptional first impression of OSF's services to the patients and families.
Qualifications
REQUIRED QUALIFICATIONS: Education: High School/GED Other Licenses/Certifications: Required to complete all role specific revenue cycle training and certification within 12 months Experience: 1 year experience in a healthcare or public health setting with one of the following: patient registration, patient scheduling, insurance benefits, financial assistance programs, or other community based background. 1 year experience with customer service/relations. Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.
PREFERRED QUALIFICATIONS: Education: Bachelor Degree in Business Administration or Healthcare related field Experience: Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers Knowledge of medical terminology Licensure/Certifications: HFMA CRCR certification
OSF HealthCare is an Equal Opportunity Employer.
Other facts
About OSF HealthCare
OSF HealthCare is an integrated health system founded by The Sisters of the Third Order of St. Francis. Headquartered in Peoria, Illinois, OSF HealthCare has 17 hospitals – 11 acute care, five critical access and one continuing care – with 2,305 licensed beds throughout Illinois and Michigan.
OSF employs more than 26,000 Mission Partners across 171 locations; has two colleges of nursing; operates OSF Home Care Services, an extensive network of home health and hospice services; owns Pointcore, Inc., comprised of health care-related businesses; OSF HealthCare Foundation, the philanthropic arm for the organization; and OSF Ventures, which provides investment capital for promising health care innovation startups.
In 2020, OSF OnCall was established as a digital health operating unit and includes a hospital-at-home program. OSF OnCall delivers care and services when, where and how patients prefer to receive them. OSF HealthCare has been recognized by Fortune as one of the most innovative companies in the country.
OSF consistently earns recognition for showing dedication to the well-being of its Mission Partners:
•America’s Best-in-State Employers | Forbes Magazine | 2018-2025
•150 Top Places to Work in Healthcare | Becker’s Healthcare | 2019, 2022-2025
•Best Employers for Women | Forbes Magazine | 2020
OSF HealthCare is an Equal Opportunity Employer (EOE).
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What you'll do
- The Patient Access Lead functions as a team resource on complex issues and problem resolution, ensuring that each patient has a complete and accurate OSF medical record. They will also evaluate and secure appropriate financial resources for patients to maximize reimbursement.
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