CCIS Educator

CCIS EDUCATOR

Reference #: 2026-9

 
Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers. 

Discover Ontario, Canada, and an exciting career with Ornge.

The targeted salary range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at Ornge

The CCIS Educator serves as a provincial subject matter expert for the Critical Care Information System (CCIS). This role is responsible for designing, delivering, and maintaining high-quality education and training programs to support effective system use, data quality, and awareness of the importance of the CCIS to Ontario’s health care system.

Working collaboratively with CritiCall Ontario staff and provincial stakeholders, the CCIS Educator plays a key role in optimizing CCIS utilization, supporting system enhancements, and strengthening data-driven decision-making across neonatal, pediatric, and adult critical care environments.

Key Accountabilities:

• Design, develop, and deliver CCIS education and training programs (virtual and in-person) for hospitals, Ontario Health, and provincial stakeholders
• Create, update, and maintain CCIS training materials, user guides, SOPs, and education documentation to reflect system enhancements and privacy requirements
• Provide scheduled and ad hoc training support, respond to stakeholder inquiries, and assess educational gaps or system issues
• Support provincial data quality initiatives by monitoring compliance, identifying trends, and advising stakeholders on best practices for CCIS data entry and reporting
• Collaborate with internal teams, vendors, and external partners to support system enhancements, onboarding, and continuous improvement
• Participate in CCIS Operations Committee and working group meetings, contributing expertise to planning, evaluation, and quality initiatives

Qualifications:

• Post-secondary degree or diploma in Health Sciences or a related field, or equivalent experience
• Nursing background or recent critical care clinical experience preferred
• Knowledge of, or experience with, CCIS or comparable healthcare information systems
• Adult education or training certification considered an asset
• Strong presentation, facilitation, writing, and communication skills
• Advanced computer proficiency (MS Word, Excel, PowerPoint; database systems)
• Demonstrated ability to work independently, manage competing priorities, and thrive in a fast-paced, evolving environment
• Strong analytical and problem-solving skills with a focus on data quality and continuous improvement
• Ability to build effective relationships with diverse internal and external stakeholders
• Valid driver’s licence and access to reliable transportation for occasional provincial travel

Total Rewards:

• Comprehensive Health, Dental and Vision Benefit Plan.
• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Automatic Enrollment.
• PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness, attractions and more!
• Tuition reimbursement and opportunities for learning and development.

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What’s next:

• If you are ready to uplift lives, apply directly online.
• On apply, we’ll send you an email on how to check your application status within Jobvite.
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at [email protected].
• Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities. 
• Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.

Ornge. Lives uplifted.