Department: STC Transportation

Status: Pool / PRN / As Needed 

Title: Transporter | Patient Transporter 

ORLANDO HEALTH - ST. CLOUD HOSPITAL

Situated in the heart of St. Cloud, Florida, Orlando Health St. Cloud Hospital is an 84-bed acute-care community hospital offering comprehensive emergency, inpatient and outpatient care. Specialties include cardiology, critical care, infectious disease, orthopedics, radiology and surgical services. The ER features a designated geriatric section for specialized emergency care, and the hospital has earned The Joint Commission’s Gold Seal of Approval® for Advanced Primary Stroke Center Accreditation. The campus also is home to Outpatient Rehabilitation Services and a Wound Healing and Hyperbaric Center. Orlando Health St. Cloud has been recognized as an outstanding employer in the healthcare industry on a national level, receiving Modern Healthcare’s Best Places to Work award in 2022, 2023, and 2024.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

TOP REASONS TO CHOOSE ORLANDO HEALTH - DR. P. PHILLIPS HOSPITAL

• Competitive Pay
• Evening, nights, and weekend shift differentials offered for qualifying positions.
• All Inclusive Benefits - that start day one!
• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees (ask the recruiter for more info about our benefits!)
• Forbes Recognizes Orlando Health as a Best-In-State Employer
• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024.
• Employee-centric
•  Orlando Health St. Cloud has been recognized as an outstanding employer in the healthcare industry on a national level, receiving Modern Healthcare’s Best Places to Work award in 2022, 2023, and 2024

Position Summary - Patient Transporter

• This self-motivated team member works independently as well as in a team setting to transport patients, equipment, supplies, and lab specimens throughout the hospital facility. The transporter will help patients get on and off beds, stretchers, and wheelchairs. Team member will maintain a clean and safe environment by disinfecting equipment before and after patient use.

Essential Functions
• Provides safe and efficient transport of patients to all areas of the hospital. Assesses patient to determine the most effective method for transport.
• Communicates vital patient information with the department manager, group leads, and other appropriate team members.
• Transports charts and specimens in an efficient and confidential manner
• Maintains all transportation equipment and assure its cleanliness and sanitary condition.
• Demonstrates ability to log into and manipulate Epic Transportation Dispatching system effectively and efficiently.
• Understands and demonstrates outstanding customer service behavior and attitude, which will support and facilitate the mission, vision, and values of Orlando Health.
• Proactively seeks prevention of fire and safety hazards by storing equipment in designated areas.
• Possesses the ability to adjust the liter flow and determine cylinder volume in an oxygen tank. Understands operation the tank gauge
• Has the knowledge and ability to safely remove a telemetry unit from a patient.
• Understands and demonstrates Independent Double Verification using two acceptable identifiers and scans patient wristband
• Follows hospital and departmental policies with special attention to safety, dress, attendance, punctuality, and display of ID badge.
• Handles work related information in a confidential manner using HIPAA and handoff compliance.
• Cooperates effectively and efficiently with team members to consistently meet the changing needs of the patient, department, and/or hospital.
• Assists with proper disposition of all deceased persons to the morgue or body cooler as outlined at individual campuses.
• Assists in the distribution and retrieval of clinical equipment throughout the facility.
• Assists in cleaning equipment and restocks stand by storage areas or returns it to the equipment room.
• Assists in the distribution, retrieval, and maintenance of durable medical equipment outlined at individual campuses.
• Transports medications (excluding controlled substances and IV Chemotherapy drugs) throughout the facility.

• Education/Training

  • Ability to read and recognize similarities and differences between words and between series of numbers.
  • Ability to write simple correspondence. Ability to respond to common inquiries or complaints from
    customers.
  • Must be capable of accessing and using all department related computer systems such as but not limited to the Epic programs that include Bed Tracking and Service Response where applicable, and Outlook Email.
  • Must be able to complete required mandatory educational training.

  
  Licensure/Certification

  • BLS/HealthCare Provider certification obtained within 90 days of hire. – renewed every two years.

  
  Experience

  • Six (6) months of Customer Service experience or 6 months volunteer experience preferred