About this role
Overview
As our Fun Express Inside Account Representative, you will be responsible for making outbound calls to existing and potential Fun Express customers in a professional manner to increase the revenue and profitability of Fun Express while maintaining a high level of customer satisfaction.
Detailed Description
Principal Duties and Responsibilities
Essential Functions
Marginal Functions
Here’s what you need to join the fun:
Knowledge, Skills, and Abilities
- Ability to communicate effectively both verbally and in written form
- Ability to operate a PC and various software programs with knowledge of windows applications including but not limited to Word and Excel
- Strong organizational skills
- Ability to handle customers in a professional and courteous manner
- Ability to travel on very rare occasion
- Ability to perform job in a safe manner
Education
- Associate's Degree in Business, Marketing or related field or equivalent education and experience preferred
Experience
- Requires 6-12 months outbound telephone experience
- Prefer a minimum of 12 months sales experience
- Intermediate level knowledge of Microsoft Office
Join us at Oriental Trading, a Berkshire Hathaway Company, where fun means business!
Oriental Trading Company (www.orientaltrading.com), is the nation’s largest direct retailer of value-priced party supplies, arts and crafts, toys and novelties, and a leading provider of teaching supplies and affordable home décor and giftware. Founded in 1932 by a Japanese American, the Oriental Trading history of fun spans the better part of the last century. Today, Oriental Trading offers more than 60,000 products to individuals, teachers, schools, churches, businesses and nonprofits. With a corporate vision to “Make Life More Fun,” Oriental Trading (a Berkshire Hathaway company) spreads joy and smiles to millions each year through a robust family of brands; Oriental Trading, Fun Express, MindWare, SmileMakers, Morris Costumes and halloweenexpress.com.
EOE
Other facts
About Oriental Trading Company
Oriental Trading Company has one simple mission: to make life more fun. For individuals, nonprofits, churches and schools, we provide countless reasons to share smiles while making all of life's moments more special.
With more than 40,000 unique products, we're the nation's largest direct retailer of value-priced party supplies, toys and crafts as well as a leading provider of fundraising products. Headquartered in Omaha, Nebraska, Oriental Trading has continued its long-standing commitment to excellent customer service, even being recognized by Foresee as one of the Top 20 Internet Retailers based on customer satisfaction. Additionally, Oriental Trading has been rated one of the Top 100 Online Retailers by Internet Retailer.
Our history with fun is one that spans for the better part of the last century. Founded in 1932, we became a major supplier of novelties to the U.S. carnival trade in the 1950s before expanding in the succeeding decades through catalogs, direct marketing and eventually the internet in 1999.
In 2012, Warren Buffett's Berkshire Hathaway saw tremendous value and growth opportunity in Oriental Trading and made the decision to purchase our company. Shortly after, Oriental Trading acquired two companies that aligned with our mission: MindWare, a manufacturer, wholesaler and direct retailer of “brainy toys for kids of all ages,” and SmileMakers, a leading brand specializing in patient giveaways and promotion products for dental and healthcare markets. To better meet the needs of our customers, Oriental Trading created several new brands in 2017; Marry Me, Fun365, and CustomFun365.
For over 85 years, we've helped friends and families around the world spark imaginations and celebrate special moments. Spreading fun one smile at a time? That's our specialty!
Ready to Make Your Career More Fun? Learn more at MyOTCCareer.com.
What you'll do
- The Inside Account Representative is responsible for making outbound calls to existing and potential customers to increase revenue while ensuring customer satisfaction. They analyze market data, develop sales strategies, and assist customers with problem resolution.
Ready to join Oriental Trading Company?
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