Summary
About this role
Orange Business is here!
About us
Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About you
- Degree or equivalent in Electronics/Computers.
- Service oriented with good customer service skills
- Good interpersonal and communication skills.
- Good time management, and organizational skills
- Ability to carefully plan and co-ordinate work according to a demanding time schedule.
- Flexibility in terms of working hours
- Willingness to work in shifts. And on call support 24/7
- Ability to lead crisis bridge, bring all required entities in call, share meeting minutes, track actions and own incidents end to end.
- Ability to build relationships with peer and management levels both with clients and the company management.
- Excellent matrix management and Team Player.
- Good understanding of Cisco routing and switching technology.
- Good understanding of SD WAN solutions coupled with fair understanding of cloud services.
- Good understanding of Voice/Telephony technologies – SIP/CUCM/FCC etc.
- Fair understanding of wireless & Nexus platform.
- Multitasking and able to perform under pressure.
- No NI Rating in the last two performance reviews.
- Proactive, self-motivated, and determined attitude.
What we offer
• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).• Professional Development: training programs and upskilling/re-skilling opportunities.• Career Growth: Internal growth and mobility opportunities within Orange.• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.• Reward Programs: Employee Referral Program, Change Maker Awards.
Only your skills matter
Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.Other facts
About Orange
At Orange Business, our ambition is to become the leading european Network and Digital Integrator by leveraging our proven expertise in next-generation connectivity solutions, the cloud and cybersecurity.
Our 30,000 women and men are present in 65 countries, where every voice counts. Together, we are driven by the same determination and the same team spirit, to build the digital solutions of today and tomorrow and create a positive impact for our customers, for their employees and for the planet.
We offer exciting opportunities through innovative projects in data and digital, cloud, AI, cybersecurity, IoT, or digital workspace and big data.
Join us and be part of this adventure!
What you'll do
- The role involves collaborating with a team to provide global solutions and managing incidents end to end. You will also lead crisis bridges and coordinate work according to demanding schedules.
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