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Director Data Center Support
full-time

Summary

Type

full-time

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About this role

Lead and manage teams responsible for the availability of several of Oracle’s Cloud Infrastructure in data centers.

This involves managing the physical sites, the teams that operate these sites and managing the colocation partners we may use.

This role is a manager of multi discipline Individual contributors and managers at scale within a Cloud Data Center space. You should be an experienced manager of diverse teams, able to navigate local customs, laws & employment directives, strong people management ability and a deep technical grounding in the physical aspects of IT Service Delivery.

Typical functions for day to day in the role are:

  • Manage the day-to-day operations of all Data Center sites under your area, in a 24/7 mission critical environment.
  • Managing the day to day activities of the data center technicians and managers in multiple locations and data halls in a 24/7 environment 
  • Managing installation, Field Change Orders, and hardware break/fix activities for multiple data center locations in a 24/7 environment.
  • Responsible for ensuring timely delivery of services/tasks to meet project milestones.
  • Working with project managers to guide their actions and provide ‘on-the-ground’ advice / support.
  • Ensuring the quality benchmark is upheld for new sites / regions / deployments and being the gate keeper of this.
  • Driving the delivery of improvements and providing detailed, concrete feedback in project reviews / lesson learned activities.
  • Interacting across functional areas and teams (e.g., Engineering, Build, Site Selection, Business Operations etc.).
  • Reacting to and managing any incidents that occur, driving resolution and After-Action analysis.
  • Capacity expansions at all scales (rack additions, block additions, white space growth, new sites).
  • Drive appropriate recruitment in your area at a fast pace, ensuring the employment of high-quality team members with a passion for excellence.
  • Driving a culture of continual improvement and learning throughout everything you do.

You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. At this level, you are given autonomy to make your own mark, drive things forward and make a difference. We expect you to help us scale and to do this collaboratively across teams, departments, and organizational silos in a streamlined manner.

Work with an elite team to implement and support pioneering Oracle technology in Cloud Data Centers. This involves working on the build out of new sites, hiring new teams and staff, working with local partners such as HR, Sales and other department as well as Oracle vendors.


As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. 

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. 

Other facts

Tech stack
Team Management,Data Center Operations,Incident Management,Project Management,Technical Expertise,People Management,Capacity Expansion,Continuous Improvement,Collaboration,Agile Environment,Service Delivery,Recruitment,Quality Assurance,Stakeholder Interaction,Problem Solving,Feedback Analysis

About Oracle

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data.

Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient.

The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world.

At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.

If you’d like to join us, please visit our Careers page: https://www.oracle.com/corporate/careers/

For investor news, SEC filings, and financial information about Oracle (NYSE:ORCL), please visit https://investor.oracle.com/home/.

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Team size: 10,001+ employees
LinkedIn: Visit
Industry: IT Services and IT Consulting

What you'll do

  • Lead and manage teams responsible for the availability of Oracle’s Cloud Infrastructure in data centers. Oversee day-to-day operations, manage incidents, and ensure timely delivery of services.

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Frequently Asked Questions

What does a Director Data Center Support do at Oracle?

As a Director Data Center Support at Oracle, you will: lead and manage teams responsible for the availability of Oracle’s Cloud Infrastructure in data centers. Oversee day-to-day operations, manage incidents, and ensure timely delivery of services..

Why join Oracle as a Director Data Center Support?

Oracle is a leading IT Services and IT Consulting company.

How do I apply for the Director Data Center Support position at Oracle?

You can apply for the Director Data Center Support position at Oracle directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Oracle on their website.