Senior IT Program Manager

full-time•Mississauga•$135k - $150k

Summary

Location

Mississauga

Salary

$135k - $150k (CAD)

Type

full-time

Experience

10+ years

Company links

Website LinkedIn

About this role

OPENTEXT - THE INFORMATION COMPANYOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us. <h1 style="margin: 18.0pt 0.0cm 4.0pt; line-height: 115%; font-size: 20.0pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;"> YOUR IMPACT</h1> The Sr. IT Program Manager is a senior leader responsible for driving the successful delivery of complex, interrelated IT projects and programs that support the organization’s strategic objectives. This role is designed to realize medium to long-term benefits, transforming the organization and the way it does business. The Sr. IT Program Manager works closely with stakeholders to translate Portfolio Critical Success Factors into defined, measurable benefits, ensuring alignment with business needs and strategic initiatives. <h1 style="margin: 18.0pt 0.0cm 4.0pt; line-height: 115%; font-size: 20.0pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;">WHAT THE ROLE OFFERS </h1> <h2 style="margin: 8.0pt 0.0cm 4.0pt; line-height: 115%; font-size: 16.0pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;">Strategic Program Leadership</h2><ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Lead the development and execution of comprehensive IT program plans, ensuring alignment with organizational strategy and value realization.</li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Deliver medium to long-term benefits by managing programs that respond to evolving business needs and drive organizational transformation.</li><li style="margin: 0.0cm 0.0cm 8.0pt 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Work with stakeholders and sponsors to prioritize critical success factors, define program mandates, and structure work packages for optimal impact.</li></ul><h2 style="margin: 8.0pt 0.0cm 4.0pt; line-height: 115%; font-size: 16.0pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;">Benefits Realization & Measurement</h2><ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Develop and maintain a Benefits Breakdown Structure (BBS), defining Key Performance Indicators (KPIs) that are verifiable, measurable, and quantitative.</li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Generate and manage a Benefits Register, tracking benefits delivery and closure processes.</li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Measure expected benefits using criteria that are measurable, feasible, relevant, accurate, sensitive, and timely.</li><li style="margin: 0.0cm 0.0cm 8.0pt 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Prepare lessons learned reports based on benefit realization, strategic alignment, resource utilization, process efficiency, and transition effectiveness.</li></ul><h2 style="margin: 8.0pt 0.0cm 4.0pt; line-height: 115%; font-size: 16.0pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;">Program Reporting & Tracking</h2><ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Leverage reporting roadmaps, Kanban boards, and other tracking tools to monitor program progress and benefits realization.</li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Provide regular program updates and executive summaries to senior leadership, highlighting KPIs, program health, and stakeholder engagement.</li><li style="margin: 0.0cm 0.0cm 8.0pt 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Manage program completion, addressing outstanding issues and residuals, and finalize lessons learned at component and program closure.</li></ul><h2 style="margin: 8.0pt 0.0cm 4.0pt; line-height: 115%; font-size: 16.0pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;">Stakeholder Engagement & Communication</h2><ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Serve as the primary liaison between IT, business units, and other internal/external partners.</li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Manage communications, both passive (making information available) and active (direct engagement), to ensure transparency and alignment.</li><li style="margin: 0.0cm 0.0cm 8.0pt 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Guide project teams through program phases, ensuring effective transition and integration of program outcomes.</li></ul><h2 style="margin: 8.0pt 0.0cm 4.0pt; line-height: 115%; font-size: 16.0pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;">Mentorship & Leadership</h2><ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Act as a mentor and coach for project managers, supporting career development in program management.</li><li style="margin: 0.0cm 0.0cm 8.0pt 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Foster a culture of collaboration, accountability, and innovation within the IT program management community.</li></ul> <h1 style="margin: 18.0pt 0.0cm 4.0pt; line-height: 115%; font-size: 20.0pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;">WHAT YOU NEED TO SUCCEED </h1> <ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Bachelor’s degree in IT, Project Management, or a related field preferred; equivalent education and experience considered.</li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">8+ years of progressive program/project management experience, preferably in IT transformation, strategic initiatives, or enterprise programs.</li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Proven ability to manage complex, cross-functional IT programs with multiple stakeholders.</li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Advanced organizational, analytical, and leadership skills; ability to manage multiple programs, deadlines, and shifting priorities.</li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Strong understanding of benefits management, program reporting, and strategic alignment.</li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Professional certifications such as PMP, PgMP, or equivalent strongly preferred.</li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams), program management software, and reporting tools.</li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Ability to work independently and travel between sites as required.</li><li style="margin: 0.0cm 0.0cm 8.0pt 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Interest in AI learning, exploring and applying AI to program management for improving delivery KPIs, meeting benefits expectations, and better tracking program outcomes.</li></ul><h1 style="margin: 18.0pt 0.0cm 4.0pt; line-height: 115%; font-size: 20.0pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;">WORK ENVIRONMENT</h1> <ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Hybrid work model: 3 days per week onsite at one of our OpenText facilities (Mississauga, Waterloo, or Richmond Hill).</li><li style="margin: 0.0cm 0.0cm 8.0pt 0.0px; line-height: 115%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Occasional travel to regional offices or project sites as needed.</li></ul> ONE LAST THING OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. This role will allow you to make an impact by assisting in the evolution of the MDS offerings to address the changing needs of the company.OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides directions on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our <a href="https://www.opentext.com/assets/documents/en-US/pdf/opentext-equal-employment-opportunity-statement-of-policy-us-en.pdf">Equal Employment Opportunity Statement of Policy</a> which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at <a href="mailto:[email protected]">[email protected]</a>. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our <a href="https://careers.opentext.com/us/en/why-join-us">Why Join Us</a> page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.Salary Range: $135,000 - $150,000; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

What you'll do

The Sr. IT Program Manager is responsible for driving the successful delivery of complex IT projects that align with the organization's strategic objectives. This role involves managing stakeholder engagement, benefits realization, and program reporting.

About Open Text Corporation

OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management. OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations. At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together. By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity. Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.

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Frequently Asked Questions

What does Open Text Corporation pay for a Senior IT Program Manager?

Open Text Corporation offers a competitive compensation package for the Senior IT Program Manager role. The salary range is CAD 135k - 150k per year. Apply through Clera to learn more about the full compensation details.

What does a Senior IT Program Manager do at Open Text Corporation?

As a Senior IT Program Manager at Open Text Corporation, you will: the Sr. IT Program Manager is responsible for driving the successful delivery of complex IT projects that align with the organization's strategic objectives. This role involves managing stakeholder engagement, benefits realization, and program reporting..

Is the Senior IT Program Manager position at Open Text Corporation remote?

The Senior IT Program Manager position at Open Text Corporation is based in Mississauga, Ontario, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior IT Program Manager position at Open Text Corporation?

You can apply for the Senior IT Program Manager position at Open Text Corporation directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.