NOC Administrator

OTHER•Waterloo•$63k - $103k

Summary

Location

Waterloo

Salary

$63k - $103k (CAD)

Type

OTHER

Experience

0-2 years

Company links

Website LinkedIn

About this role

Hiring Manager: Brian MartinTalent Acquisition Advisor: Jess BougieJob Code Level: IOP2Refer Your Friends! AI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us. The Global Command Centre is a new, state-of-the-art, Operations and Cybersecurity facility, based in Waterloo, and serving OpenText’s customers worldwide. It is powered by OpenText technologies using AI-driven operations and cybersecurity tools and automation to monitor services, proactively respond to anomalies and incidents in real-time, and keep businesses and economies operating through high-availability, always on networks Your Impact Join us in building a world-class Global Network Operations Command Centre in Waterloo—a modern hub designed to drive innovation through advanced technologies and automation. We’re looking for NOC Administrators to provide technical leadership within our dynamic team. You’ll play a key role in monitoring and responding to issues across applications, systems, and networks, ensuring everything runs smoothly and reliably. This is an opportunity to learn, grow, and make a real impact by improving processes, optimizing operations, and delivering outstanding experiences for our customers. If you love solving problems, learning new things, and finding ways to make systems better, we’d love to hear from you! What the Role Offers As a NOC administrator, you will:<ul><li style="font-size: 12.0pt; font-family: Aptos, sans-serif;"> Use your problem-solving skills and structured thinking to tackle complex challenges and simplify them for others.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">Provide technical and process leadership to the NOC team, identifying opportunities to improve systems, technologies, and workflows for better reliability and performance.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">Collaborate with engineering and design teams to deliver seamless, end-to-end customer experiences.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">Contribute to our knowledge base by developing and refining processes.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">Champion positive change that enhances customer outcomes and experience.</li></ul> What You Need to Succeed <ul style="margin-bottom: 0.0in; margin-top: 0.0px;"><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">A curious mindset and a passion for digging into problems to find clear, effective solutions.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">Strong systems thinking—always looking for root causes and applying fixes that make the biggest impact.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">Ability to work collaboratively across teams to create and implement best-in-class solutions with measurable results.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">Comfortable in a fast-paced, high-energy environment where your work makes a real difference.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">A start-up mentality—ready to move quickly, innovate, and challenge the status quo.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">Excellent communication skills, including confidence in working with senior stakeholders.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">1+ years of relevant experience.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">A technical degree or proven track record of continuous learning and hands-on experience in technology.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">Experience with SaaS applications and cloud platforms like AWS, GCP, or Azure.</li><li style="margin: 0.0in 0.0in 0.0in 32.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;">Flexibility to work any shift in a 24/7/365 environment, including some holidays and weekends.</li></ul> One Last Thing OpenText is more than a corporation—it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our customers first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention. Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact. OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our <a href="https://www.opentext.com/assets/documents/en-US/pdf/opentext-equal-employment-opportunity-statement-of-policy-us-en.pdf">Equal Employment Opportunity Statement of Policy</a> which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at <a href="https://help.opentext.com/portal/site/selfservice?customView=newTicket">Ask HR</a>. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.Salary Range: $63,140 - $103,730 - Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

What you'll do

NOC Administrators will monitor and respond to issues across applications, systems, and networks. They will provide technical leadership and identify opportunities to improve systems and workflows.

About Open Text Corporation

OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management. OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations. At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together. By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity. Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.

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Frequently Asked Questions

What does Open Text Corporation pay for a NOC Administrator?

Open Text Corporation offers a competitive compensation package for the NOC Administrator role. The salary range is CAD 63k - 104k per year. Apply through Clera to learn more about the full compensation details.

What does a NOC Administrator do at Open Text Corporation?

As a NOC Administrator at Open Text Corporation, you will: nOC Administrators will monitor and respond to issues across applications, systems, and networks. They will provide technical leadership and identify opportunities to improve systems and workflows..

Is the NOC Administrator position at Open Text Corporation remote?

The NOC Administrator position at Open Text Corporation is based in Waterloo, Ontario, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the NOC Administrator position at Open Text Corporation?

You can apply for the NOC Administrator position at Open Text Corporation directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.