Lead Software Developer (GenAI and Agentic Systems)

<p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px"><strong>OPENTEXT - THE INFORMATION COMPANY</strong></p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.</p><p> </p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px"><strong>AI-First. Future-Driven. Human-Centered.</strong></p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.</p><p> </p><br><p><strong>Job Title: Lead Software Developer (GenAI and Agentic Systems) </strong></p><p> </p><p><strong>Job Location: Waterloo, ON Hybrid (Tues, Wed, Thurs in-office & Mon, Fri- WFH)</strong></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif;"><strong>OpenText Content Aviator</strong> is an AI-powered assistant that enhances enterprise content management with generative AI and large language models. It enables conversational search, content summarization, and translation directly within OpenText platforms. By automating repetitive tasks, it boosts productivity and helps users find relevant business content faster.</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif;"><strong>Your Impact:</strong></span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif;">We are seeking a visionary and technically strong <strong>Lead Software Developer</strong> to drive the development of cutting-edge AI-powered applications. In this leadership role, you will guide a team of developers in building intelligent systems using LangChain, LangGraph, Node.js, python and Large Language Models (LLMs), with a focus on Retrieval-Augmented Generation (RAG) architectures.</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif;">You will play a key role in shaping the technical direction of the product, mentoring team members, and collaborating across disciplines to deliver scalable, high-impact AI solutions. The product will be a flagship platform in document and information management, leveraging advanced AI capabilities to transform how organizations manage and interact with their data.</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif;"><strong>What the role offers:</strong></span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif;">As a <strong>Lead Software Developer</strong>, you will:</span></p><p> </p><ul type="disc"><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Provide technical leadership and mentorship to a team of developers.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Architect and oversee the development of AI-driven applications using LangChain and LangGraph.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Lead the design and implementation of scalable backend services.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Drive the optimization of RAG pipelines to enhance LLM performance with external data sources.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Collaborate with data scientists, engineers, and product managers to integrate LLMs into production systems.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Champion best practices in code quality, performance, and maintainability.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Stay ahead of advancements in AI, LLMs, and related technologies to inform strategic decisions.</span></li></ul><p> </p><p><span style="font-family: arial, helvetica, sans-serif;"><strong>What you need to succeed:</strong></span></p><p> </p><ul type="disc"><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">7+ years of professional software development experience, with at least 2 years in a technical leadership role.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong proficiency in Python.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Hands-on experience with LangChain and LangGraph.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Deep understanding of LLMs, prompt engineering, and RAG techniques.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience integrating vector databases (e.g., pgvector, Pinecone, Weaviate, FAISS) with LLMs.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Proven ability to lead complex projects and mentor developers.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Excellent problem-solving skills, communication, and a collaborative mindset.</span></li></ul><p> </p><p><span style="font-family: arial, helvetica, sans-serif;"><strong>Preferred Qualifications:</strong></span></p><p> </p><ul type="disc"><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Proven track record of successfully shipping AI-powered products to market</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Hands-on experience designing and implementing production-grade RAG pipelines using LangGraph, from retrieval strategy to stateful graph orchestration</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience with Google Gemini, OpenAI, or open-source LLMs (e.g. LLaMA, Mistral).</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Background in NLP, knowledge graphs, or semantic search.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Contributions to open-source AI/LLM projects.</span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Familiarity with observability and monitoring tools for AI systems.</span></li></ul><p> </p><p> </p><p><span style="font-family: arial, helvetica, sans-serif;"><strong>One last thing: </strong></span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif;">OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.</span></p><p><span style="font-family: arial, helvetica, sans-serif;">Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character.</span></p><p><span style="font-family: arial, helvetica, sans-serif;">Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif;">#LI-KP2</span></p> <br><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;">OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our <a href="https://www.opentext.com/assets/documents/en-US/pdf/opentext-equal-employment-opportunity-statement-of-policy-us-en.pdf">Equal Employment Opportunity Statement of Policy</a> which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.</p><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;">If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at <a href="mailto:[email protected]">[email protected]</a>. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.</p><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><strong>Compensation:</strong> At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our <a href="https://careers.opentext.com/us/en/why-join-us">Why Join Us</a> page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.</p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><strong>Salary Range:</strong> $103,250 - $153,250; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.</p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><strong>AI Usage Disclosure:</strong> <em>As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.</em></p>