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Patient Communications Operator
full-timeRidge

Summary

Location

Ridge

Type

full-time

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About this role

Why Join Our Team?


At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.


If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!
 

Job Description:

Patient Communications Operator

Location: Ridge, NY

Hours: 5 / 8.5 Hour Shifts Mon-Fri

Organization: New York Cancer and Blood Specialists (NYCBS)

In this role, you will:

  • Answer telephones at a high volume; respond to inquiries; resolve issues.

  • Enters data into the computer.

  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines

We require:

  • Excellent computer and customer service skills.

  • High school diploma required.

  • Bilingual English/Spanish (a plus)

  • Strong customer service skills.

  • Excellent verbal and written communication skills

What we offer:

Salary: Starting at $20/hr based on experience and education

Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, PTO, 8 paid holidays (2 floating)

Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.

Visit our website at: Nycancer.com

Follow us on Facebook: NYCBS on Facebook

New York Cancer and Blood Specialists is an Equal Opportunity Employer.

Other facts

Tech stack
Customer Service,Computer Skills,Verbal Communication,Written Communication,Bilingual English/Spanish

About OneOncology

Tennessee Oncology is one of the nation’s largest community-based cancer care specialists and home to one of the leading clinical trial networks in the country.

Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high quality cancer care and the expertise of clinical research for all patients at convenient locations within their community and close to their home. To this day, our growing network of physicians and number of locations is based on this mission. In 2018, Tennessee Oncology joined OneOncology, a partnership of oncologists and industry leading experts driving the future of community-based cancer care in the United States, as a founding practice partner.

Physicians specializing in gynecologic oncology, palliative care, radiation oncology, and health psychology comprise our group.

Tennessee Oncology provides a full range of diagnostic services, including oncology specific expertise in PET/CT and laboratory services. Clinic locations provide on-site chemotherapy treatments so that patients receive care in their community and close to their home.

Our physicians utilize the latest in molecular diagnostics and profiling to choose treatments specific to the genetics of your cancer.

Oncology research is the largest area of new drug development. Self -administered medications, those taken by mouth or injected by the patient, comprise approximately 40% of these investigative medications. Tennessee Oncology’s in house pharmacy, Park Pharmacy, stocks oncology and hematology medications not readily available at community retail pharmacies. A URAC accredited Specialty Pharmacy, Park provides insurance and benefits investigation, prior authorization services for insurance coverage, co-pay assistance through manufacturer or foundation programs, extensive medication education, and access to a pharmacist 24 hours a day, 7 days a week.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Hospitals and Health Care
Founding Year: 1976

What you'll do

  • In this role, you will answer telephones at a high volume, respond to inquiries, and resolve issues. You will also enter data into the computer while protecting patient privacy by adhering to HIPAA confidentiality guidelines.

Ready to join OneOncology?

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Frequently Asked Questions

What does a Patient Communications Operator do at OneOncology?

As a Patient Communications Operator at OneOncology, you will: in this role, you will answer telephones at a high volume, respond to inquiries, and resolve issues. You will also enter data into the computer while protecting patient privacy by adhering to HIPAA confidentiality guidelines..

Why join OneOncology as a Patient Communications Operator?

OneOncology is a leading Hospitals and Health Care company.

Is the Patient Communications Operator position at OneOncology remote?

The Patient Communications Operator position at OneOncology is based in Ridge, New York, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Patient Communications Operator position at OneOncology?

You can apply for the Patient Communications Operator position at OneOncology directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about OneOncology on their website.