About this role
Medical Oncology Associates of San Diego is a proud partner of One Oncology's network of the nations leading oncology practices.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
Multi physician oncology practice seeking an experienced back office Medical Assistant capable of multi-tasking and providing compassionate patient care with a smile to add to our team. Must be able to perform in a busy environment, able to prioritize and re-prioritize as day progresses.
Travel may be required.
Responsibilities/Essential Functions:
- Ensure patient satisfaction by providing excellent patients services. Addresses patients with a compassionate, friendly and caring attitude.
- Rooms patients, accurately collect and records patients’ vital statistics, allergies, medications and concerns.
- Prepares exam rooms, stocks and maintains supplies and equipment, keeping the rooms neat and clean.
- Effectively assists with prescriptions refill requests.
- Triage messages, routes and relays information to staff, providers, and patients in a timely manner.
- Maintains detailed notes in patients’ electronic records.
- Maintains a high level of confidentiality for patients in accordance to HIPAA standards.
- Effectively maintains a professional demeanor with patients, staff, and physicians at all times.
- Back up infusion room medical assistant duties (venipuncture, injections, vitals, etc.).
- Effectively performs other duties as assigned
Experience, Qualifications, Education
- High School Diploma or equivalent required.
- Medical Assistant Certificate from an accredited education institution.
- California Certified Phlebotomy Technician (CPT) license a plus.
- Three years of work experience in venipuncture.
- Must comply with OSHA, HIPAA, and office policies and protocols.
- Knowledge of computer/telephone support, preferably in a health care environment.
- Strong customer service background, preferably in health care environment.
- Excellent verbal communication skills.
- Competence with computer processing functions and other standard office equipment.
- Ability to manage and prioritize multiple tasks.
- Ability to calmly and professionally resolve customer issues with diplomacy and tact.
- Ability to work independently with minimal supervision.
- Strong organizational skills.
Required Knowledge, Skills, and Abilities
- Excellent verbal and written communication skills.
- Proficiency in computer processing functions and other standard office equipment.
- Ability to effectively manage and prioritize multiple tasks.
- Ability to calmly and professionally resolve issues with diplomacy and tact.
- Ability to work independently with minimal supervision.
- Strong organizational skills.
- Visual acuity to read a computer screen and paper documents; close and distance vision, peripheral vision depth perception, ability to adjust focus.
- Hearing acuity to converse with staff and customers in person and by phone.
- ability to stoop, bend, kneel, reach with hands, and lift and move 10 pounds on a regular basis, and up to 25 pounds occasionally; ability to sit for hours at a time.
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off
Medical Specialty:
- Oncology
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Other facts
About OneOncology
Tennessee Oncology is one of the nation’s largest community-based cancer care specialists and home to one of the leading clinical trial networks in the country.
Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high quality cancer care and the expertise of clinical research for all patients at convenient locations within their community and close to their home. To this day, our growing network of physicians and number of locations is based on this mission. In 2018, Tennessee Oncology joined OneOncology, a partnership of oncologists and industry leading experts driving the future of community-based cancer care in the United States, as a founding practice partner.
Physicians specializing in gynecologic oncology, palliative care, radiation oncology, and health psychology comprise our group.
Tennessee Oncology provides a full range of diagnostic services, including oncology specific expertise in PET/CT and laboratory services. Clinic locations provide on-site chemotherapy treatments so that patients receive care in their community and close to their home.
Our physicians utilize the latest in molecular diagnostics and profiling to choose treatments specific to the genetics of your cancer.
Oncology research is the largest area of new drug development. Self -administered medications, those taken by mouth or injected by the patient, comprise approximately 40% of these investigative medications. Tennessee Oncology’s in house pharmacy, Park Pharmacy, stocks oncology and hematology medications not readily available at community retail pharmacies. A URAC accredited Specialty Pharmacy, Park provides insurance and benefits investigation, prior authorization services for insurance coverage, co-pay assistance through manufacturer or foundation programs, extensive medication education, and access to a pharmacist 24 hours a day, 7 days a week.
What you'll do
- The Medical Assistant will ensure patient satisfaction by providing excellent patient services and addressing patients with a compassionate attitude. Responsibilities include rooming patients, collecting vital statistics, preparing exam rooms, and assisting with prescription refill requests.
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