About this role
Location
Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description
Omni Hotels & Resorts is seeking a full-time Valet/Bell Attendant for the beautiful Barton Creek Resort & Spa!
Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024
To assist in the transport of members or guests vehicles and any items they may have, ensuring that their arrival and departure experience is pleasurable and informative.
Responsibilities
- Demonstrate and maintain 4-Diamond standards of service and on a daily basis.
- Greet all guests in a friendly, warm manner welcoming them to the Resort.
- Assist guests with luggage as needed during check in/ check out process.
- Orient guests to room amenities.
- Provide guests with directions and information about the Resort and surrounding area.
- Efficiently and safely park and retrieve guest vehicles.
- Assist with delivering packages to rooms.
- Deliver newspapers to guest rooms.
- Shine shoes upon request.
- Assist in resolving and accommodating requests for guests and members.
- Follow all company policies and procedures., including hotel key policies.
- Responsible for a clean and neat appearance of uniform, wearing name tag.
- Assist in keeping lobby/main drive clean and tidy.
- Maintain ongoing knowledge of all Club events, promotional programs, amenities and services offered at the Resort and Club.
- Understand all emergency procedures.
- Properly "log" all runs on Valet log at the Valet Stand.
- Complete other duties as assigned by management.
Qualifications
- Excellent customer service, communication and problem solving skills
- Previous Valet/Bellperson experience preferred
- Excellent grooming and body language to represent the brand
- Ability to work outdoors in all weather conditions
- Ability to lift, push, and pull 100 - 150 lbs. frequently, and work on feet entire shift
- Must be able to drive manual and automatic transmission, preferred.
- Must be 21 years of age or older.
- Must possess a valid driver license and be able to pass a Motor Vehicle Report, defined as no more than 1 moving violation in the most recent 2 years.
- Must be able to pass a pre-employment drug screening.
- Must be able to work a variety of shifts, including weekends and holidays.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].
Other facts
About Omni Hotels & Resorts
Make memories at our refreshing desert oasis. Our resort is built around two legendary golf courses, this AAA Four Diamond Resort offers guests a world-class spa, lighted tennis courts, two sparkling pools, three restaurants and award-winning service. Add irresistible cuisine, fine amenities and unforgettable desert sunsets, and you have an experience only Omni Tucson National Resort can deliver.
For decades, we’ve enjoyed hosting prestigious PGA Tour events where legendary champions such as Nicklaus, Trevino and Palmer have graced the fairways and battled for glory. The addition of the Sonoran Course, impeccably designed by TOUR champion and Ryder Cup captain, Tom Lehman, has created a truly dynamic golf experience.
Nestled inside the majestic desert oasis, guests can indulge, relax or re-connect at the award-winning Spa at Omni Tucson National, a Forbes rated 4-star spa. Rejuvenate your body and soul with one of our signature treatments or massages in our 13,000-square-foot spa or keep yourself fit in our state-of-the-art fitness center. No matter your health regimen, we'll help you stay on track and have fun along the way.
Omni Hotels & Resorts creates genuine, authentic experiences at 60 distinct luxury hotels and resorts in leading business gateways and leisure destinations across North America. With over 20 world-class golf courses and award-winning spa retreats, to dynamic business settings, each Omni showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi and unique wellness options. Known for its distinguished, personalized service, Omni leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company’s “Power of One” associate empowerment program. The brand is frequently recognized by top consumer research organizations and travel publications.
What you'll do
- The Valet/Bell Attendant is responsible for assisting guests with their vehicles and luggage, ensuring a pleasant arrival and departure experience. They will also provide information about the resort and maintain cleanliness in the lobby area.
Ready to join Omni Hotels & Resorts?
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