About this role
Location
Interlocken Resort
The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet.
The Omni Interlocken Resort’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match.
Job Description
Omni Hotels & Resorts is seeking a Hotel Restaurant Host for the beautiful Interlocken Hotel!
Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
Omni Interlocken Hotel is seeking a Restaurant host to join our food and beverage team! This vital role will work closely with the Food & Beverage Manager and Food & Beverage Leaders to professionally greet & assist guests, resulting in high levels of guest satisfaction. This highly motivated individual will ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards. This position includes evenings and weekends.
Salary range for this position (based on experience): $20.00/hour. Part Time Associates at Omni Interlocken Hotel are entitled to elect the following benefits: Dental, Vision and other healthcare benefits, Omni Interlocken Hotel reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.
Additional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.
Responsibilities
- Answer phone calls.
- Seating guests.
- Control heavy volume at Restaurant entrance.
- Assist with Restaurant in Room or Restaurant to Go orders as needed.
- Assist the team with the cleanliness of the restaurant when needed.
- Assist with side work - rolling silverware, restocking, wiping down menus, wiping down high chairs, and any additional tasks from leadership.
- Knowledge of hotel property to best assist our guests.
- Warm hospitality greeting with all guests.
- Attend to and anticipate guests’ needs.
- Familiarization with menu.
- Knowledge of daily specials.
- Assist with delivery of hotel amenities
Qualifications
- Open Table knowledge preferred.
- Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items.
- Developed customer service skills with refined phone etiquette.
- Professional appearance, high energy and the ability to naturally engage with guests.
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
- Ability to work cohesively with co-workers both within and outside of your department.
- Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment.
- Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting.
- Stand or walk for an extended period or for an entire work shift.
- Must be able to work a variety of shifts, including afternoons and evenings, both Saturday and Sundays and holidays.
- Current ServSafe Food Handlers Certifications are required before your first shift.
- Must be 18 years old or older.
This position will be open and posted until filled, with a minimum posting period of three days.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected]. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
Other facts
About Omni Hotels & Resorts
Make memories at our refreshing desert oasis. Our resort is built around two legendary golf courses, this AAA Four Diamond Resort offers guests a world-class spa, lighted tennis courts, two sparkling pools, three restaurants and award-winning service. Add irresistible cuisine, fine amenities and unforgettable desert sunsets, and you have an experience only Omni Tucson National Resort can deliver.
For decades, we’ve enjoyed hosting prestigious PGA Tour events where legendary champions such as Nicklaus, Trevino and Palmer have graced the fairways and battled for glory. The addition of the Sonoran Course, impeccably designed by TOUR champion and Ryder Cup captain, Tom Lehman, has created a truly dynamic golf experience.
Nestled inside the majestic desert oasis, guests can indulge, relax or re-connect at the award-winning Spa at Omni Tucson National, a Forbes rated 4-star spa. Rejuvenate your body and soul with one of our signature treatments or massages in our 13,000-square-foot spa or keep yourself fit in our state-of-the-art fitness center. No matter your health regimen, we'll help you stay on track and have fun along the way.
Omni Hotels & Resorts creates genuine, authentic experiences at 60 distinct luxury hotels and resorts in leading business gateways and leisure destinations across North America. With over 20 world-class golf courses and award-winning spa retreats, to dynamic business settings, each Omni showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi and unique wellness options. Known for its distinguished, personalized service, Omni leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company’s “Power of One” associate empowerment program. The brand is frequently recognized by top consumer research organizations and travel publications.
What you'll do
- The Restaurant Host will greet and assist guests, ensuring high levels of guest satisfaction. Responsibilities include seating guests, answering phone calls, and assisting with restaurant cleanliness and side work.
Ready to join Omni Hotels & Resorts?
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