About this role
Location
Dallas Hotel
The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.
The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.
Job Description
Ensure proper training, and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Be the Manager on Duty in absence of a Food & Beverage Manager.
Responsibilities
- Perform daily and monthly inventories.
- Ensuring proper tray set up procedures.
- Monitor guest room floors to ensure a successful day to day operation.
- Participate in Room Service sales promotion.
- Monitor and respond appropriately to feedback from guests.
- Be creative with enhancing or upgrading amenities.
- Create amenities for sales promotion.
- Examine food and beverage preparation.
- Must follow prepared scenario to encourage upselling.
- Give the approximate time of delivery for the order.
- Prepare payment of checks.
- Knowledge of food menu and wine list.
- Know and adhere to all liability laws.
- Printing of reports at the end of the shift and banking out.
- Must have knowledge on minibar system, maintaining, and stocking and ordering product.
Qualifications
- Must have previous Food & Beverage experience, preferably in hospitality.
- High School or GED preferred.
- Must have the ability to multi task.
- Must be able to lead, develop, and train others.
- Must have strong Communication Skills.
- Strong problem solving skills preferred.
- Food Handler and TABC certification required.
Omni Hotels & Resorts is an equal opportunity employer – disability and veteran. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].
Other facts
About Omni Hotels & Resorts
Make memories at our refreshing desert oasis. Our resort is built around two legendary golf courses, this AAA Four Diamond Resort offers guests a world-class spa, lighted tennis courts, two sparkling pools, three restaurants and award-winning service. Add irresistible cuisine, fine amenities and unforgettable desert sunsets, and you have an experience only Omni Tucson National Resort can deliver.
For decades, we’ve enjoyed hosting prestigious PGA Tour events where legendary champions such as Nicklaus, Trevino and Palmer have graced the fairways and battled for glory. The addition of the Sonoran Course, impeccably designed by TOUR champion and Ryder Cup captain, Tom Lehman, has created a truly dynamic golf experience.
Nestled inside the majestic desert oasis, guests can indulge, relax or re-connect at the award-winning Spa at Omni Tucson National, a Forbes rated 4-star spa. Rejuvenate your body and soul with one of our signature treatments or massages in our 13,000-square-foot spa or keep yourself fit in our state-of-the-art fitness center. No matter your health regimen, we'll help you stay on track and have fun along the way.
Omni Hotels & Resorts creates genuine, authentic experiences at 60 distinct luxury hotels and resorts in leading business gateways and leisure destinations across North America. With over 20 world-class golf courses and award-winning spa retreats, to dynamic business settings, each Omni showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi and unique wellness options. Known for its distinguished, personalized service, Omni leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company’s “Power of One” associate empowerment program. The brand is frequently recognized by top consumer research organizations and travel publications.
What you'll do
- The In Room Dining Supervisor is responsible for training and supervising personnel to ensure prompt and courteous service. They will also manage daily operations, inventory, and guest feedback.
Ready to join Omni Hotels & Resorts?
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