About this role
Overview / vue générale
King Edward Hotel
With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 120 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres. It's no wonder the Omni King Edward is the perfect destination for business and leisure travellers alike.
The Omni King Edward Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni King Edward Hotel may be your perfect match
Job Description / description de l'emploi
The Food & Beverage Banquet Supervisor is responsible for the delivery of four diamond level service of all our banquet and catering events. Ensure delivery of proper training and supervision to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.
The salary range for this position is $55,000–$61,000 annually. Compensation within the range is based on job-related skills, knowledge, and relevant experience.This posting represents an existing vacancy.
Qualifications / qualifications
- Bachelor’s degree or College diploma in Hotel Management preferred
- Minimum 1 year experience in executing banquet and catering events such as receptions, weddings, galas, and conferences
- Minimum 1 year supervising within a union environment
- Proficient with forecasting, cost controls and scheduling
- Demonstrated leadership skills including employee growth and development, interdepartmental teamwork and exceptional customer service
- Proven ability to multi-task, manage deadlines, and work well in a fast-paced environment
- Sound ability to problem solve, make decisions and utilize good judgment
- Proficient in MS Office including Word, Excel, Outlook and PowerPoint. MICROS POS experience preferred.
- Must have SMART SERVE Certification
- Must be able to work a flexible schedule including nights, weekends and holidays
- Must be physically able to stand and/or walk for long periods of time and lift/push/pull up to 40 lbs
- Must be legally eligible to work in Canada
Responsibilities / responsabilités
- Maintain food & beverage standards and consistent guest experience in keeping with Omni’s standards and guidelines
- Complete all required reports and billings pertaining to events
- Motivate and develop associates with emphasis on continuously striving for excellence in service
- Close coordination and communication with other departments
- Inspect all banquet floors regularly to ensure that they are maintained to the hotel standards
- Actively engaged with our guests and all hotel associates
- Assist Banquet Manager with team meetings, training, scheduling, and payroll
- Encourage associates to create unique, personalized memorable experiences at every opportunity
- Support Outlets, as needed, to ensure a smooth and efficient operation within food & beverage across the hotel
- Other duties as assigned by the Banquet Manager
Other facts
About Omni Hotels & Resorts
Make memories at our refreshing desert oasis. Our resort is built around two legendary golf courses, this AAA Four Diamond Resort offers guests a world-class spa, lighted tennis courts, two sparkling pools, three restaurants and award-winning service. Add irresistible cuisine, fine amenities and unforgettable desert sunsets, and you have an experience only Omni Tucson National Resort can deliver.
For decades, we’ve enjoyed hosting prestigious PGA Tour events where legendary champions such as Nicklaus, Trevino and Palmer have graced the fairways and battled for glory. The addition of the Sonoran Course, impeccably designed by TOUR champion and Ryder Cup captain, Tom Lehman, has created a truly dynamic golf experience.
Nestled inside the majestic desert oasis, guests can indulge, relax or re-connect at the award-winning Spa at Omni Tucson National, a Forbes rated 4-star spa. Rejuvenate your body and soul with one of our signature treatments or massages in our 13,000-square-foot spa or keep yourself fit in our state-of-the-art fitness center. No matter your health regimen, we'll help you stay on track and have fun along the way.
Omni Hotels & Resorts creates genuine, authentic experiences at 60 distinct luxury hotels and resorts in leading business gateways and leisure destinations across North America. With over 20 world-class golf courses and award-winning spa retreats, to dynamic business settings, each Omni showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi and unique wellness options. Known for its distinguished, personalized service, Omni leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company’s “Power of One” associate empowerment program. The brand is frequently recognized by top consumer research organizations and travel publications.
What you'll do
- The Food & Beverage Banquet Supervisor is responsible for delivering four diamond level service for all banquet and catering events. This includes training and supervising staff to ensure compliance with food and beverage standards.
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