Project Manager

JOB TITLE

Project Manager

We are seeking a highly organized and detail-oriented Project Manager to support the Owned and Earned Media teams by managing project workflows, timelines, and communication across cross-functional teams and clients. This role plays a critical operational function in ensuring projects move forward efficiently, deliverables are tracked accurately, and stakeholders remain aligned throughout the lifecycle of each engagement.

The Project Manager will partner closely with internal team members, creative teams, and clients to coordinate timelines, manage scopes of work (SOWs), track budgets, and maintain clear documentation. This role is ideal for someone who thrives in a structured, fast-paced agency environment, enjoys working behind the scenes, and brings clarity and order to complex, multi-stream projects.

Success in this role requires strong organizational skills, excellent written communication, comfort managing multiple projects simultaneously, and confidence using project management tools such as Monday.com.

DAILY DELIVERABLES

• Build, manage, and advance project timelines in Monday.com from kickoff through completion

• Present proposed timelines to internal teams for alignment prior to project execution

• Track action items, milestones, dependencies, and deliverables across multiple accounts

• Proactively identify risks, delays, or missing inputs and escalate as needed

• Track completion of SOW deliverables and support project closeouts

• Prepare agendas and materials for weekly Pulse meetings and internal/external status calls

• Create and distribute clear internal and client-facing meeting recaps with action items and ownership

• Maintain accurate project documentation, trackers, and asset organization

• Update and manage shared documents and client project trackers

• Manage and track client project budgets in coordination with department leadership

• Attend client calls, take detailed notes, and surface follow-ups and future agenda topics

• Serve as a point of contact (POC) for client emails and ensure information is routed appropriately

• Schedule internal and external meetings across teams and clients

• Support budget tracking, reconciliations, and light estimating as needed

• Assist with drafting, updating, and administratively tracking SOWs

• Flag potential upsell or scope expansion opportunities to the Inside Sales lead

• Help traffic work internally and ensure clear handoffs between teams

• Serve as a central coordination point between creative, earned media, and owned media teams

• Ensure clarity around deliverables, ownership, deadlines, and expectations

• Support consistent, professional, and timely client communication

SKILLS AND QUALIFICATIONS

• Bachelors Degree in Marketing, Communications, Business, Advertising, or a related field required

• Proven experience in project management, account operations, or coordination roles within a marketing agency, digital agency, or professional services environment

• Hands-on experience using Monday.com or comparable project management platforms to manage timelines, dependencies, and deliverables

• Demonstrated experience supporting client-facing marketing or digital marketing projects, including managing timelines, scopes of work, and deliverables

• Working knowledge of digital marketing fundamentals, including owned and earned media workflows, creative production cycles, and campaign execution

• Proven ability to manage multiple projects and timelines simultaneously in a fast-paced environment

• Strong written and verbal communication skills, with experience preparing client-ready documentation, meeting recaps, and status updates

• Experience coordinating across cross-functional teams (creative, media, strategy, analytics, etc.)

• Strong organizational skills with exceptional attention to detail

• Calm, proactive, and solution-oriented approach to problem-solving

• Professional, polished, and confident client-facing demeanor

• Prior agency experience strongly preferred

• Beauty or CPG category experience is a plus