About this role
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Old Mutual Group Assurance is a leading provider of Group Life, Funeral and Disability products in South Africa. You will be mainly responsible for processing tenders on the Group Risk Assurance product range
Role Description
Processing of quotations
Capturing of claims experience for larger arrangements
Establishing and maintaining relationships with internal and external stakeholder
Respond to and resolve enquiries from various stakeholders and clients
Interpret requests from clients and deliver accordingly
Provide a hassle-free service to clients by attending to requests on time, presenting information in a professional manner, being flexible where appropriate and by being proactive in preventing potential problems
Conform to Service Level Agreements with relevant stakeholders
Provide quality service to clients/intermediaries – a passion for service excellence
Qualifications and experience required:
Matric (with Mathematics)
Insurance industry experience
In-depth knowledge/experience working within and pricing in a Group Assurance/Risk environment would be advantageous
Proven numerical ability / mathematical reasoning skills
Computer literate and proficient in MS Office programmes e.g. Word & Excel
Have the ability to plan and prioritise effectively
Have sound analytical and problem solving abilities with a focus on attention to detail
Customer centric
Have strong communication and interpersonal skills
Work effectively with internal and external colleagues and clients to accomplish organisational and team goals
Enjoy working in a progressive environment
Skills
Communication, Deadline Management, Detail-Oriented, Microsoft Office, Numerical Analysis, Organizing, Planning, Proactive Behavior, Problem SolvingCompetencies
Directs WorkDrives ResultsEnsures AccountabilityManages ComplexityOptimizes Work ProcessesPlans and AlignsTech SavvyEducation
Matriculation Certificate (Matric) (Required)Closing Date
26 January 2026 , 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Other facts
About Old Mutual Limited
Old Mutual Limited is a premium pan-African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. We have been helping our customers achieve their lifetime financial goals for over 170 years by investing their funds in ways that create positive futures for them, their families, their communities and broader society.
In this way, we significantly contribute to improving the lives of our customers and their communities while ensuring a sustainable future for our business.
We employ more than 30 000 people and operate in 14 countries across two regions Africa (South Africa, Namibia, Botswana, Zimbabwe, Kenya, Malawi, Tanzania, Nigeria, Ghana, Uganda, Rwanda, South Sudan and eSwatini) as well as Asia (China)
So why work here?
We believe you can shape the future with us – a future where we build a better Africa together. That’s why we’re committed to creating opportunities that will give you an edge on the rest. Once you’re part of our team, you will have access to the best breed of advice, tools and frameworks that will equip you to be your exceptional best. #MomentsThatMatter
What you'll do
- The Administration Specialist will be responsible for processing tenders on the Group Risk Assurance product range, including processing quotations and capturing claims experience. The role also involves establishing and maintaining relationships with stakeholders and providing quality service to clients.
Ready to join Old Mutual Limited?
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