Summary
Location
Columbus
Salary
$0k - $0k
Type
full-time
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About this role
Overview
OSUP Community Medical Group Employment
OSUP Community Medical Group operates primary and specialty care practices in central and regional areas within Ohio. As part of the buckeye community OSUP Community operates with the support of OSU Physicians Medical Group and Ohio State University Wexner Medical Center. OSUP Community creates a personal environment with comprehensive benefits, so you won't have to compromise on the things you love.
Our culture
We foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.
Our benefits
We know that having options and robust benefit plans are important to you. We prioritize the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP Community Medical Group employee, you will be eligible for these various benefits depending on your employment status.
Responsibilities
The Patient Services Associate is responsible for coordinating and providing patient support services such as answering phones, directing calls, greeting patients/visitors, maintaining patient medical records via EMR or paper charts, assisting with patient scheduling, performing office functions, and handling patient payments as applicable.
Qualifications
- High School diploma or equivalent
- One year of customer service experience
- Skill in problem solving, and ability to manage multiple priorities
- Ability to convey information both in writing and verbally.
- Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.
Pay Range
USD $16.59 - USD $24.89 /Hr.Other facts
About Ohio State University Physicians, Inc.
Ohio State University Physicians is the medical group managing The Ohio State University Wexner Medical Center, creating a fully integrated, high-performing practice.
OSU Physicians is honored to have received 2024 Top Workplaces awards from USA TODAY and for the second year in a row, Columbus CEO!
OSUP manages, operates and employs clinical and non-clinical staff at over 100 offices and outpatient care locations throughout Central Ohio. We are proud to foster a work environment built on diversity, employee development, and quality patient care.
When it comes to benefits, OSUP recognizes the need for individuals to make the best choices for themselves and their families. We offer an array of benefits to both full- and part-time employees, including health (medical, dental, vision) and disability plans, life insurance coverage for employees and dependents, tuition reimbursement, paid parental leave, a company-paid retirement program, a generous paid time off program and 11 paid holidays.
Focusing on the entire patient experience, OSUP offers clinical and non-clinical positions including medical assistants, athletic trainers, sonographers, schedulers, nurses, patient services, medical coders, billing specialists, compliance officers, administrative assistants and much more!
At OSUP, we are committed to expanding our outreach and have formed Ohio State University Physicians Community Medical Group (OSUP Community), a group that operates primary and specialty care practices in central and regional areas within Ohio supported by the resources of OSUP and The Ohio State University Wexner Medical Center. Career opportunities are available for physicians and clinical staff.
What you'll do
- The Patient Services Associate is responsible for coordinating and providing patient support services, including answering phones, greeting patients, and maintaining medical records. Additional duties include assisting with patient scheduling and handling payments.
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