Office of Employee and Business Services

The Office of Employee and Business Services (OEBS) provides customer service and operational support to ODJFS through five bureaus: Business Services, Civil Rights and Labor Relations, Human Resources, Multimedia Services, and Training and Educational Services. OEBS customers include all ODJFS employees, clients, service providers, county agencies, and the public. Learn more about the office by visiting the ODJFS OEBS webpage.

What You Will Do

In this position, you will assist various ODJFS programs with designing, formatting, and publishing forms. Occasionally, you will create or redesign other documents and perform related functions for ODJFS.

Responsibilities:

·           Respond to employee inquiries and requests, including updating or redesigning outdated documents.

·           Assist with designing and editing forms for program areas with a focus on Human Centered Design (HCD) and Plain Language. 

·           Prepare documents for electronic publication while maintaining updated and accurate files.

·           Maintain logs, records, and files of electronic publications and references to support recurring management reports.

·           Work with internal and occasional external customers (such as vendors) while coordinating with other State agencies and managers.

·           Utilize various electronic systems, including Adobe Creative Cloud, the Integrated Forms Management System (IFMS) - a custom ODJFS platform - Microsoft 365 Suite, and Salesforce.

·           Design, edit and proof-read internal websites, news posts, and content. Ensure accuracy and clarity.

·           Review and publish information/publications to the ODJFS public website. Maintain an organized and clean publications section on the Innovate Ohio Platform.

Recommended Skills: 

·           Creativity and strong page layout skills

·           Strong Critical thinking skills

·           Strong written and verbal communication

·           Proficient in Adobe Creative Suites software

·           Knowledge of how to use design templates, converting file types, working with fillable PDFs

·           Must be solution oriented with forward focus thinking to solve problems that are not always defined

Schedule: Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location: James A. Rhodes Tower, 30 East Broad Street, 30th Floor, Columbus, Ohio, 43215.

Travel: Occasional travel within the state of Ohio.

PN(s): 20034642

The ideal candidate, at minimum, must have the following: 

Option 1:

• 24 months training or 24 months experience in use of electronic graphic equipment and available software; AND 24 months training or 24 months experience in visual communications design and/or electronic design.

Option 2:

• Completion of undergraduate core program in visual communications with emphasis on graphic design/industrial design, and/or fine arts with emphasis on graphic design; AND 12 months training or 12 months experience in visual communications design and or electronic design.

Option 3: 

• Completion of associate core program in visual communication technology or industrial design technology; AND 24 months training or 24 months experience in visual communication design and/or electronic design.

Option 4:

•  Equivalent of minimum class qualifications for employment noted above.
   

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s OCSEA/AFSCME Pay Schedule, Pay Range 31. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $27.92 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.