JOB SUMMARY
Responsible for developing and enabling the strategic use of data assets throughout the organization. Reviews, analyzes, forecasts, and evaluates business functions, operations, processes, and information to develop or modify databases, data models, application systems, analytical tools, or reports in support of business objectives. Serves as a primary interface between the business and IT regarding definition, implementation, and support of IT provided services. Included in this are providing continuous communication; eliciting and documenting requirements; and negotiating, setting and managing Service Levels. Ensures that the levels of IT service delivery are defined and achieved, both for existing and new services in accordance with the agreed targets.