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Sr. Account Manager (Central)
full-timeChicago

Summary

Location

Chicago

Type

full-time

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About this role

The Sr. Account Manager position at ODP Business Solutions has two primary objectives: increasing existing account penetration and servicing existing revenue. Specifically, the position is responsible for traveling within the assigned territory to make sales and solicit orders for contracts from customers.

 

The role involves selling both office and non-office supply categories and collaborating with specialists, where necessary, to achieve greater category penetration. The associate will also be responsible for ensuring customer satisfaction by responding to their service needs and initiating sales support as required.

 

The role also requires pricing strategy execution based on appropriate profitability derived from customer profile and maintenance of customer information and data integrity in the ODP Business Solutions CRM. Thought leadership in developing selling strategies, training coworkers, and implementing sales initiatives are essential to the role.

 

This role will require that the employee customarily and regularly travel within the assigned territory away from his or her regular place of business (e.g. home or business office) to meet with customers and make sales.

 

Primary Responsibilities:

 

  • Existing account penetration: Responsible for traveling within the assigned territory to make sales or solicit orders or contracts. Responsible for growing share of wallet in customers who have spend with ODP Business Solutions today by selling more of current products, greater range of products, or new category of products into the end customer; responsible for selling both office supply and non-office supply categories, pulling in specialists as needed to support greater category penetration. This will require the employee to customarily and regularly travel within the assigned territory away from his or her regular place of business (e.g., home or business office) to meet with customers and make sales with little or no supervision.
  • Servicing existing revenue: Responsible for making sales or soliciting orders or contracts. For those customers in territory with current spend, the rep is responsible for servicing the existing revenue, pulling in customer service or sales support as needed to keep customer satisfied and looking to spend more with ODP Business Solutions. This includes bids, contract negotiations and request for proposals and will be involved in re-bidding existing contracts. This also includes ensuring ODP Business Solutions can earn appropriate profitability based on customer profile in volume, size, and service requirements. This will require the development of and execution of pricing strategies and tactics. This will require the employee to customarily and regularly travel within the assigned territory away from his or her regular place of business (e.g., home or business office) to meet with customers and make sales, with little or no supervision.
  • Takes responsibility and ownership for data integrity and accuracy of work products and creative with business planning and implementing sales initiatives. Maintains customer information in ODP Business Solutions CRM.
  • Responsible for customer and company requirements and being a thought leader in developing selling strategies and training co-workers. 

 


 

Education and Experience:

 

  • High School diploma or equivalent, Bachelors preferred
  • Minimum 5-7 years of experience in related field
  • Minimum of Five (5) years or more of Strategic Account Sales and/or Management experience; Eight (8) years preferred with a proven record of exceeding monthly goals at the C-Suite level.
  • Proficient in MS Office - Word, Excel, PowerPoint
  • Working knowledge of CRM tools (i.e., Salesforce.com)
  • Successful history of B2B selling to large enterprise accounts
  • Hunter mindset to existing customers and negotiate new, renewed, or amended contracts
  • Strong presentation ability required since they develop customer-centric solutions and deliver sales proposals on product features and benefits
  • Conduct tactful and mutually beneficial complex contract negotiations and conversations with C-Level executives and key decision makers
  • Ability to multitask, as well as work efficiently and effectively within required deadlines
  • The ability to learn quickly and apply that knowledge, along with the ability to work in a team environment
  • Has the aptitude to learn the product suite and the ODP 5C way
  • Ability to manage and foster change
  • Ability to customarily and regularly travel to and from assigned territory to meet with the customers.
  • Coachable, yet has an entrepreneurial spirit
  • Maintain and update databases with all required customer information in CRM
  • Meet or exceed assigned revenue goals and sales quotas within assigned module of accounts.
  • Valid driver license and safe driving record
  • Ability to read, write, speak, and understand English.
  • Strong verbal, written, and interpersonal communication skills

 

 

 

 

 

About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. 

 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.  

 

Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button. 

 

How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. 

 

Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. 

 

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. 

 

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.   

 


 


Back in 1986, Office Depot® OfficeMax® started with one single store located in Ft. Lauderdale, Florida. The vision: a place where customers could purchase office supplies in bulk for very low prices. Fast forward 30+ years, and here we stand ­– a multi-billion-dollar business leader with 1,300+ stores and a world-class website serving millions of valued customers around the globe. As we look to the future, we are focused on remaining a world leader in business services, office supplies and trusted support. Our goal: to find new and exciting ways to help our customers be the best they can be – and turn “business as usual” upside down.
With an amazing team of approximately 38,000 associates, we have an incredible variety of roles in which you can help contribute to the success of an innovative, forward-looking, business leader. Where do you see yourself?
Retail Careers
Supply Chain Careers
Sales Careers
Corporate Careers

Other facts

Tech stack
Account Management,Sales,Customer Satisfaction,Contract Negotiation,B2B Selling,Presentation Skills,Data Integrity,CRM Tools,Strategic Planning,Team Collaboration,Problem Solving,Communication Skills,Pricing Strategy,Customer Service,Entrepreneurial Spirit,Multitasking

About Office Depot

Office Depot, LLC, an operating company of The ODP Corporation, is a leading specialty retailer providing innovative products and services delivered through a fully integrated omnichannel platform of Office Depot and OfficeMax retail stores and an award-winning online presence, OfficeDepot.com, to support the productivity and organization of its small business, home office and education clients. Office Depot is committed to enabling its clients’ success, strengthening local communities and providing equal opportunities for all. For more information, visit officedepot.com, download the Office Depot app on your iPhone or Android and follow @officedepot on LinkedIn, Facebook, Twitter, Instagram and TikTok.

Office Depot is a trademark of The Office Club, Inc. OfficeMax is a trademark of OMX, Inc. ©2023 Office Depot, LLC. All rights reserved. Any other product or company names mentioned herein are the trademarks of their respective owners.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail Office Equipment

What you'll do

  • The Sr. Account Manager is responsible for increasing account penetration and servicing existing revenue by traveling within the assigned territory to make sales and solicit orders. This includes developing pricing strategies, ensuring customer satisfaction, and maintaining data integrity in the CRM.

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Frequently Asked Questions

What does a Sr. Account Manager (Central) do at Office Depot?

As a Sr. Account Manager (Central) at Office Depot, you will: the Sr. Account Manager is responsible for increasing account penetration and servicing existing revenue by traveling within the assigned territory to make sales and solicit orders. This includes developing pricing strategies, ensuring customer satisfaction, and maintaining data integrity in the CRM..

Why join Office Depot as a Sr. Account Manager (Central)?

Office Depot is a leading Retail Office Equipment company.

Is the Sr. Account Manager (Central) position at Office Depot remote?

The Sr. Account Manager (Central) position at Office Depot is based in Chicago, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Sr. Account Manager (Central) position at Office Depot?

You can apply for the Sr. Account Manager (Central) position at Office Depot directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Office Depot on their website.