WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Be a driver of change at OCBC. As a Transformation Intern, you’ll be immersed in exciting projects designed to modernize our operations and enhance the customer experience. You’ll play a vital role in shaping the future of banking at OCBC, gaining hands-on experience in project management and contributing to initiatives that deliver real business value.

How you succeed

To thrive in this role, you’ll bring a curious mindset and a willingness to learn. You’ll be a proactive team player, comfortable collaborating with diverse stakeholders and taking ownership of tasks. Your ability to analyze information, communicate effectively, and adapt to a fast-paced environment will be key to your success.

What you do

Your responsibilities will include:

• Project Support & Execution: Support the planning and execution of key business transformation initiatives, specifically within our Intelligent Document Processing and Digital Paperless initiatives – contributing to a more efficient and sustainable future for OCBC.
• Process Analysis & Improvement: Assist in mapping current banking processes and identifying opportunities for improvement through data collection and analysis, developing your analytical skills in a real-world setting.
• Project Documentation & Tools: Prepare project user stories, test scripts, and plans, gaining practical experience with industry-standard project management tools like JIRA and Confluence.
• Data Management: Support the creation of data training and testing sets, learning how data drives the success of transformation projects.
• Change Management Support: Collaborate with project teams to implement change management activities, including crafting communication plans and training materials, gaining valuable experience in stakeholder engagement.
• Project Tracking & Reporting: Help track the progress of transformation projects by maintaining project documentation, timelines, and status reports.
• Stakeholder Engagement: Participate in workshops and meetings to gather stakeholder feedback and contribute to solution design.
• Communication & Reporting: Assist in preparing presentations and reports to communicate transformation milestones and outcomes to internal teams.

Who you work with

Central Services within Group Operations & Technology is the engine driving OCBC’s internal transformation. We are a collaborative team committed to streamlining processes, embracing innovation, and delivering a superior experience for both our employees and our customers. You’ll work alongside experienced project managers and business analysts, learning from their expertise and contributing to impactful initiatives.

Who you are

• Open to learning and feedback
• Strong analytical and problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work collaboratively in a team environment
• Currently pursuing an undergraduate or postgraduate degree
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)

Learning Objectives

This internship will provide you with:

• Hands-on experience with project management skills through involvement in various transformation projects.
• Practical proficiency in project management tools and software such as JIRA and Confluence.
• Valuable exposure to various banking processes and change management principles within a dynamic banking environment.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.