Summary
Location
Richmond
Type
part-time
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About this role
Responsibilities
The Account Representative’s first and foremost responsibility is to protect the financial integrity of OakBend Medical Center. The Account Representative is accountable for effectively managing a portion of OakBend Medical Center’s Accounts Receivable. This includes collections from patient families, third party payers, government entities, etc., and requires timely and accurate contractual adjustments. The Account Representative must use good judgment in charity and bad debt considerations.
The Account Representative must aggressively pursue every avenue of payment available to maximize reimbursement of each account within his/her area of responsibility for OakBend Medical Center. In other words, protecting the financial health of OakBend Medical Center and providing exemplary customer service to our internal and external customers are the crux of this position.
Qualifications
MINIMUM EDUCATION
High school diploma or GED; relevant experience in lieu of High School Diploma/GED education will be considered. Foreign Medical Graduates welcome.
MINIMUM WORK EXPERIENCE
Previous medical experience preferred.
REQUIRED LICENSES/CERTIFICATIONS
None.
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES
Typing 35 words per minute. Excellent interpersonal skills required. Collection laws; ability to communicate well with customers; ability to handle extensive phone calls.
ABOUT OAKBEND
OakBend Medical Center is an independent hospital providing exceptional and compassionate care to patients and the community since 1950. The OakBend family consists of outstanding team members caring for the community at three hospitals and many specialty centers. OakBend’s services and programs include its signature No Wait ER, an advanced trauma center, certified stroke program, hospital air ambulance services and a hospital-based skilled nursing facility. We remain committed to providing a rewarding environment to our team members, to providing necessary services to the community and to developing the best methods to care for our patients, ensuring a healthy future for generations.
Other facts
About OakBend Medical Center
OakBend Medical Center is the last remaining independent, nonprofit hospital in the Greater Houston area, providing exceptional service with its three hospitals and many specialty centers. OakBend follows an innovative model of care that makes the patient the captain of the care team, up-ending the traditional approach to nursing where the doctors and nurses act as leaders of the team. This patient-centered care drives OakBend’s services and programs, including its signature No Wait ER, an advanced trauma center and the Jack and Billie Wendt Acute Care for the Elderly (ACE) unit.
We remain committed to developing the very best ways to care for our patients, ensuring a healthy future for generations to come.
For more information, please visit www.oakbendmedcenter.org. Connect with us on Facebook, Instagram, Linkedin, and X.
What you'll do
- The Account Representative is responsible for managing a portion of OakBend Medical Center’s Accounts Receivable, including collections from various sources. They must protect the financial integrity of the center while providing exemplary customer service.
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