OH
Front Desk Agent
full-time•Springfield
About this role
JOIN OUR TEAM!
We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")
At OHM, we are:
- A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
involvement, & philanthropic outreach efforts. - Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
- Seeking supportive, collaborative, detailed-oriented people to join our team!
At OHM, we offer:
- 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
- Health, Dental, Vision & Life Insurance
- Paid Time Off, including Paid Parental Leave
- Growth Potential and Career Advancement
- Hotel/Restaurant Travel Perks & Discounts!
Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!
Now Hiring: Front Desk Agent
Location: Springhill Suites by Marriott Springfield North
Guest Service Representative.pdf
Essential Responsibilities:
- Warmly greet guests and assist with registration and room assignments.
- Handle guest inquiries about hotel services, dining, entertainment, and travel directions.
- Manage room availability, guest accounts, and billing.
- Post charges, process payments, and make change.
- Make reservations and handle guest requests, including safekeeping of valuables.
- Communicate effectively with other departments.
- Follow hotel credit policies and ensure accurate cash handling.
- Support team members and take on additional responsibilities as needed.
Skills & Abilities:
- Strong leadership, communication, and organizational skills.
- Ability to multitask, prioritize, and solve problems.
- Proficiency with PMS and Microsoft Office.
Education & Experience:
- High School diploma or GED preferred.
- Hospitality customer service experience preferred.
Hours:
- Flexible schedule, including nights, weekends, and holidays.
Physical Requirements:
- Standing for long periods, light lifting up to 40 pounds.
Work Conditions:
- Indoor environment with minimal exposure to adverse conditions.
O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.
What you'll do
- The Front Desk Agent is responsible for warmly greeting guests, assisting with registration, and managing room assignments. They also handle guest inquiries, manage billing, and support team members as needed.
About O'Reilly Hospitality Management LLC
Founded in 2007 by Tim O’Reilly, O'Reilly Hospitality Management, LLC is a proven hospitality firm specializing in the design, development, and staffing of hotels, restaurants, and commercial properties for some of the country's leading national and independent brands across the nation. Founded on the principles of sustainability, community involvement, philanthropic outreach, and a commitment to elevating the modern guest experience, OHM is truly an innovative presence in the hospitality space. Our hotel, restaurant, and retail management company in Springfield, Missouri, brings a wealth of knowledge and forward-thinking initiatives to 36 existing sites. We do whatever it takes to make every guest smile, thanks to award-winning service, sustainable green practices, and a staff buoyed by working for a caring and involved company. For more information please visit https://www.ohospitalitymanagement.com
Ready to join O'Reilly Hospitality Management LLC?
Take the next step in your career journey
Frequently Asked Questions
What does a Front Desk Agent do at O'Reilly Hospitality Management LLC?
As a Front Desk Agent at O'Reilly Hospitality Management LLC, you will: the Front Desk Agent is responsible for warmly greeting guests, assisting with registration, and managing room assignments. They also handle guest inquiries, manage billing, and support team members as needed..
Is the Front Desk Agent position at O'Reilly Hospitality Management LLC remote?
The Front Desk Agent position at O'Reilly Hospitality Management LLC is based in Springfield, Missouri, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Desk Agent position at O'Reilly Hospitality Management LLC?
You can apply for the Front Desk Agent position at O'Reilly Hospitality Management LLCdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.