Summary
Location
Pleasanton
Salary
$0k - $0k
Type
full-time
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About this role
We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey!
The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The RS I may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals.
Responsibilities:
- Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks).
- Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed.
- Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards.
- Performs a wide variety of account maintenance; change of address and name change.
- Recommends other products and services appropriately with each member transaction.
- Required to complete compliance training and all other training offered to RS I.
- Balances cash drawer.
- Supports and participates in continuous improvement activities.
- Represents the Credit Union in a positive and professional manner.
- Other related duties as assigned.
- Maintains member and other sensitive information with confidentiality.
- Treats all co-workers and members with respect.
Qualifications:
- 1-yr related branch operations experience.
- Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
- Comprehensive knowledge of all deposit account products and all services.
- Basic knowledge of all applicable Federal, State and NCUA regulations.
- Demonstrated ability to follow written and verbal instructions.
- Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates.
- Demonstrated ability to operate office machines to include; copier, 10-key and PC.
- Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel.
- Knowledge of Internet / Intranet
- Knowledge of SharePoint
- Good verbal / written communication, problem solving, member service, and organizational skills.
- Attention to detail.
- Must present a professional demeanor.
- Capable of working under pressure and with frequent interruptions.
- Successful completion of all compliance related coursework
- NMLS Registered
Education: High School or Equivalent
Website: nuvisionfederal.com/careers
Pay scale by applicable geographic location:
- Northern California: Min $20.00 - Mid $24.94 - Max $29.93
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc.
Benefits:
- Medical
- Dental
- Vision
- Life Insurance
- Flexible Spending Account
- 401(k) Matching
- Paid Time Off
- Training Provided
- Tuition Reimbursement
California Employee Privacy Notice:
Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship.
Nuvision Credit Union is proud to be an Equal Opportunity Employer. At Nuvision Credit Union, we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Nuvision Credit Union is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application or interview process, please contact our recruiting team at [email protected]. We will work with you to meet your needs in accordance with applicable laws.
Other facts
About Nuvision Federal Credit Union
Our Nuvision team is honored to serve our 150,000 plus members and provide exceptional service, best-in-class products, and great member experiences. We believe that our unique brand of banking makes a substantial difference for all of our members. When it comes to their important financial decisions, our members look to us for trustworthy advice, competitive rates, and most importantly, have meaningful conversations to help them with the life they hope to build. Over the past 85 years, our credit union has adapted and evolved in a constantly changing world. As our founders successfully navigated changes in the aviation world, so too has our credit union succeeded in the face of today’s challenges. We are constantly evaluating the economic climate and charting a course for long-term sustainability. We are proud to serve our members and our communities for the past 85 years, today, and long into the future.
What you'll do
- The RS I position involves handling member transactions, including receiving and disbursing funds, processing deposits, and performing account maintenance. Additionally, the role includes cross-selling products and ensuring accurate and timely processing of transactions.
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