About this role
Job Details
Division: CHI Overhead Doors
Location: Arthur, IL, United States
Other Available Locations: N/A
Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.
Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.
Basic Job Functions:
We are looking for a highly motivated and enthusiastic inside Sales Representative to join our team. The Inside Sales Representative plays a critical role in supporting customers by providing accurate quotes, processing orders, answering product and logistics questions, and delivering a high level of service throughout the sales cycle. This role combines sales support, technical product knowledge, and light engineering calculations related to garage door applications. The ideal candidate is detail-oriented, customer-focused, and comfortable working with technical products in a fast-paced environment.
Job Responsibilities:
Sales Support & Quoting
- Prepare accurate and timely quotes based on customer requirements, specifications, and application needs
- Assist customers with product selection and configuration for garage door systems
- Follow up on quotes to support conversion and customer satisfaction
Order Processing
- Enter and manage customer orders accurately in the ERP/order management system
- Verify pricing, lead times, product specifications, and shipping details
- Coordinate with internal teams to ensure orders are processed correctly and on time
Product & Technical Support
- Answer customer questions related to products, applications, and compatibility
- Perform light engineering tasks such as sizing, load calculations, and basic application reviews for garage door systems
- Review drawings, measurements, and specifications to ensure proper product selection
Logistics & Customer Service
- Respond to customer inquiries regarding order status, lead times, shipping, and delivery
- Resolve order issues, discrepancies, or changes in a timely and professional manner
- Serve as a primary point of contact for customers throughout the order lifecycle
Internal Collaboration
- Work closely with outside sales, engineering, production, and logistics teams
- Communicate customer requirements clearly to internal stakeholders
- Contribute to continuous improvement of sales and customer service processes
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.
Compensation Data
Total Starting Pay: $24.03-$30.76/hour + Annual ROA bonus
ROA Bonus
ROA Bonus percentage is variable, determinate upon company performance each year, up to 33% of annual salary.
Profit-Sharing
10% of Nucor’s pre-tax earnings are contributed to the Profit Sharing Plan annually and distributed to all eligible teammates. A large portion is deposited into your profit-sharing account, and a smaller portion is distributed in cash. Current 6-year average = 19.88% of your eligible earnings. Eligible earnings include regular pay, overtime, and bonus.
Benefits
C.H.I. Overhead Doors, a Nucor company, is proud to offer industry-leading benefits to its teammates. Visit nucor.com/benefits to learn more. These benefits include, but are not limited to:
- Annual Profit-Sharing Bonus
- 401K program with company match
- Paid maternity & Paternity leave
- Paid time off, 11 paid holidays, 1 personal day
- Short-term disability/sick pay
- Zero-deductible medical & dental insurance
- Vision insurance
- On-Site Health Clinic in Arthur, IL (free for teammates' & their covered spouses & dependents)
- Teladoc (free virtual access to medical, dermatology, and mental health professionals)
- No-cost physical therapy & wellness programs
- Nucor stock purchase plan with company match
Minimum Qualifications:
1 years of experience in inside sales, customer service, or sales support (manufacturing or distribution)
Preferred Qualifications:
- Strong attention to detail and organizational skills
- Ability to interpret technical information, drawings, or specifications
- Proficiency with ERP systems, CRM tools, and Microsoft Office
- Excellent written and verbal communication skills
- Excellent communication and interpersonal skills.
- Experience with CRM systems and online communication platforms.
- Highly organized, self-motivated, and goal-oriented.
- Ability to work independently and in a team environment.
- Bachelor's degree in business administration, sales, marketing, or a related field is desirable
Nucor is an Equal Opportunity Employer and a drug-free workplace
Other facts
About Nucor
Nucor Rebar Fabrication is a leader in detailing, fabrication and installation of reinforcing steel; but that's not all we do. We can also assist with construction know-how. During the design phase of a project, we work with our customers to find cost effective alternatives. We can recommend changes that result in time or materials savings and lead to overall cost reduction.
When you work with us, it's not just rebar you're getting, it's construction expertise accumulated over our many years of experience.
We know our teammates are the reason we're able to offer exceptional customer service. We value providing our teammates access to compensation, benefits and time off to make their priorities a possibility. Join our team today!
What you'll do
- The Inside Sales Representative is responsible for providing accurate quotes, processing orders, and delivering high levels of customer service throughout the sales cycle. This role also involves answering product questions and performing light engineering calculations related to garage door applications.
Ready to join Nucor?
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