About this role
Make an impact at NTT Global Data Centers
Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
Your role at a glance
The Critical Facilities Maintenance Shift Engineer, will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers.As one of the Shift Engineers, you working a 12hr continental shift pattern.
This is a full time site based role at our HH4 site in Hemel Hempstead.
What we are looking for
- Providing a customer focused service and a high standard of planned preventative and reactive maintenance
- Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate
- Accurately recording and reporting of maintenance activity to ensure Key Source System is correctly updated
- Carrying out operational and maintenance activities as directed, ensuring work is executed in a safe and suitable manner
- Working as directed to ensure timely completion of PPM’s and reactive work to SLA’s
- Identifying faults and accurately diagnosing root causes
- Monitoring and maintaining equipment performance to ensure correct operation of the critical services of the Data Centers
- Management of site permit process
- Being the High Voltage Authorized Person & all associated duties including Management of Inspection & Testing programme
- Management of Fire Procedures and fire response team
- Oversight of statutory compliance, including water treatment and closed systems
- Responsible for site inspections and audits
- Supervising all operational and maintenance activities, to ensure work is executed in a safe and suitable manner and complies with SLA’s
- Assisting with incident management and subsequent investigation to establish root cause
- Supporting the Shift Engineering Teams to ensure correct operation of the critical services of the Data Centers
- Supervising staff, both in-house and external suppliers to deliver a highly focused client service
- Co-ordinating planned and unplanned maintenance activities
- Ensuring the maintenance of accurate plant records, information and reporting systems
- You will have site sign off for works to take place and to accept successful completion ensuring all RA and MS and other technical sign off is in place prior to allowing works to take place. You will have the responsibility for ensuring all services are delivered to the highest technical standards, minimizing risk
- Taking responsibility for ensuring services are delivered in accordance with site and best practice processes and procedures
Professional Skills & Experience
- 18th Edition certified or similar electrical qualification
- HND or similar in relevant area (Mechanical, Electrical, Building Services)
- Good level of computer skills in Microsoft Word, Excel, and Outlook
- IOSH – Working Safely
- Good understanding of Data Centre cooling solutions and building services
- Authorised person LV (HV Preferable)
- Membership/Affiliate of relevant institutes (IET, BIFM, CIBSE etc.)
- Legionella awareness
- IPAF/ PASMA
- To undergo full security checks to BS7858:2019 standard
Who we are
As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
Other facts
About NTT Global Data Centers
Global Data Centers is becoming a division of NTT DATA. Our global platform is one of the largest in the world, spanning more than 20 countries and regions, including the Americas, Asia Pacific, EMEA and India. NTT is routinely recognized as a Leader by leading networking and data center analysts.
As a neutral operator, we offer access to multiple cloud providers, a large variety of internet exchanges and telecommunication network providers including our own IPv6-compliant Tier 1 Global IP Network. You benefit from tailored infrastructure, and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. We’re ready to facilitate client adoption of next-generation technologies for computing at scale, virtualization, data migration, and cloud and B2B private connectivity both regionally and across the globe.
What you'll do
- The Critical Facilities Maintenance Shift Engineer will plan, manage, and implement Facilities Maintenance services to ensure operational performance at the Data Centers. Responsibilities include supervising maintenance activities, ensuring compliance with safety standards, and managing technical evaluations of plant and equipment.
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