Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

Under the direction of the Security Supervisor, the Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. This role works closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly.

The Security Officer Level 1 is an experienced client-facing security officer who utilizes clear and concise communication. This position plays a critical role in ensuring the protection of personnel and company property, managing access control, monitoring CCTV systems, responding to incidents, and completing written reports. Team members are expected to collaborate with other departments to assist with matters about the efficient operation of the data center, including Shipping & Receiving. The position enforces and adheres to security procedures based on policies determined by the Security Management team. Your vigilance and attention to detail will contribute to maintaining a secure environment for the NTT Data Center customer and the infrastructure.

What we are looking for

Schedule is Thursday (Wed night) 1am-7am, Thursday - Saturday 7pm - 7am

Key Roles and Responsibilities:
Ensures that all employees, clients, vendors, and visitors on company property have proper company-issued identification.
Patrols assigned post on foot to maintain visibility and observes possible unusual activity.
Ensures that the client, its associates, and NTT Data Centre personnel are provided with a safe and professional work environment.
Investigates, address if possible, and report security, maintenance, and safety conditions.
Ensures daily administrative documentation is concise and complete at all times.
Maintains assigned equipment is functional and in presentable condition.
Assist personnel with requests
Completes various company or client assignments as required.
Assists with Shipping and Receiving tasks.
Responds to emergencies- coordinates with local emergency management resources
Investigates and reports fires, evacuations, hazardous situations/other facility related events.
Maintains familiarity of Security procedures and policies in addition to Company policies.
Exposure to investigations involving security related accidents/incidents, interviews witnesses, complaints, and victims; gather and preservation of property
Performs other job-related duties as assigned.
Regular, predictable attendance is essential for satisfactory performance.
Knowledge, Skills and Attributes:
Strong observational and surveillance skills, with the ability to detect and respond to security threats or breaches effectively
Knowledge of occupational hazards and safety rules
Ability to remain calm in an emergency
Excellent customer service skills
Excellent ability to communicate clearly and concisely in both written and verbal methods with clients, vendors, and co-workers
Ability to operate in a rigorous process-driven team environment
Ability to logically analyse and solve problems
Strong organisational skills with the ability to multi-task
Ability to work with a flexible schedule as required
Strong team player with the ability to follow instructions, adhere to security procedures, and work effectively in a team environment
Ability to work with a flexible schedule as required
Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities
Must be comfortable working in a highly critical, highly confidential, fast paced environment with shifting priorities
Must be able to respond to emergency situations at the data centre
Must be willing to work outside normal business hours, including weekends, late nights, holidays and be part of on-call protocol
Academic Qualifications and Certifications:
High School diploma or GED required
Additional education or training in security-related fields is a plus
Possession of relevant certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO)
CPR/First Aid Certification (can be obtained in first 6 months working for NTT)

Required Experience:
Basic experience with standard methods, practices, tools and equipment for the security team
Basic experience in security roles, preferably in a data centre or similar environment.
Basic experience in the administration and operation of: access control systems, CCTV systems with digital recording, and photo ID systems preferred.

Compensation Pay Range

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.