About this role
Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations" End to End Asset Management Life Cycle Experience in Hardware assets. Create and Update asset records in the Asset Database accordingly throughout all stages of asset lifecycle Experience in HAM processes including IMACS and others. Interact directly with internal stakeholders to obtain relevant data in required forms to manage hardware asset inventory. Utilize Data analysis tools and techniques like MS Access, MS Excel. Perform data reconciliation among asset inventory and various other sources. Ensure quality and timely delivery of customer requirements. Generate specific and ad-hoc operational reports. Perform various Hardware Asset Management duties as assigned. Highlight challenges identified in day to day operational work and suggest improvement ideas. Ability to work independently with minimal supervision. * Attend regular calls/meetings with operational stakeholders.
Other facts
About NTT DATA
NTT DATA – a part of NTT Group – IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.
What you'll do
- The Hardware Asset Management Specialist Advisor is responsible for managing the end-to-end lifecycle of hardware assets, including creating and updating asset records and performing data reconciliation. The role involves interacting with internal stakeholders and generating operational reports while ensuring quality and timely delivery of customer requirements.
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