About this role
Design, build, and maintain CRMA dashboards, lenses, and datasets. Develop and manage dataflows, recipes, and transformations in CRM Analytics. Integrate data from Salesforce and external sources using connectors and APIs. Collaborate with business stakeholders to gather requirements and translate them into analytics solutions. Ensure data accuracy, performance optimization, and security compliance. Implement row-level security, sharing inheritance, and user access controls. Provide documentation, training, and ongoing support to business users. Troubleshoot and resolve CRMA performance and data issues. 3+ years of experience with Salesforce Analytics solutions. Strong hands-on experience with Salesforce CRMA / Tableau CRM / Einstein Analytics. Proficiency in SAQL, dataflows, and recipes. Solid understanding of Salesforce data model (Sales Cloud, Service Cloud preferred). Experience with Salesforce security, roles, profiles, and permission sets. Good in communication and stakeholder management abilities.
Other facts
About NTT DATA
NTT DATA – a part of NTT Group – IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.
What you'll do
- Design, build, and maintain CRMA dashboards, lenses, and datasets while developing and managing dataflows, recipes, and transformations in CRM Analytics. Collaborate with business stakeholders to gather requirements and ensure data accuracy, performance optimization, and security compliance.
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