Req ID: 355366 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Industry Consulting Snr. Consultant to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Job Title
Prognosis SME (Application & Infrastructure Monitoring)Role Summary
We are seeking a Prognosis Subject Matter Expert (SME) to lead the upgrade of prognosis from version 11.9 to 12.3. The ideal candidate will have deep hands-on expertise with Prognosis, strong troubleshooting skills, and experience working with application, middleware, database, and infrastructure teams.Key Responsibilities
Upgrade of Prognosis from version 11.9 to 12.3
Act as the primary SME for Prognosis across projects and operations
Design and implement end-to-end monitoring solutions using Prognosis
Configure dashboards, alerts, KPIs, thresholds, and reports aligned with business SLAs
Perform root cause analysis for performance, availability, and capacity issues
Integrate Prognosis with other monitoring, logging, and ITSM tools
Lead performance tuning and optimization initiatives
Provide technical guidance, mentoring, and knowledge transfer to teams
Support production incidents and problem management activities
Collaborate with application, infrastructure, network, and database teams
Create and maintain documentation, SOPs, and best practices
Participate in client discussions, solution design workshops, and architecture reviewsRequired Skills & Experience
Strong hands-on experience with Prognosis (APM / Infrastructure Monitoring)
Experience with prognosis version 11.9 and 12.3
Expertise in windows administration
Expertise in performance analysis, capacity planning, and RCA
Knowledge of ITIL processes (Incident, Problem, Change)
Experience in enterprise or large-scale environments

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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