NG
Onsite IT Support Technician
OTHER•Baramati
About this role
Overview
NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. We deliver innovative, scalable and secure technology solutions that keep businesses running smoothly across global environments.
To strengthen our onsite support teams, we are looking for IT End User Support Technicians who enjoy hands-on technical work and direct interaction with end users.
Role Overview
This is an onsite IT support role ideal for candidates with experience in end user computing. You will be the first point of contact for technical issues at the customer location, helping users resolve hardware and software problems and ensuring a smooth day-to-day operation.
Responsibilities
- Job description: Primarily support end user devices such as the following:
- Support SW Microsoft products (e.g. Windows 11/Ms Outlook)
- iPhone configuration
- Intune Knowledge
- TeamViewer Knowledge
- Excellent communication skills
- Network knowledge
- WIN11 Imaging compulsory
- Local and network printer knowledge
- Active Directory
- Ms Teams
- IT Asset Inventory
- Thermal printer support
- Handheld Scanner support
- Video Conferencing equipment
- Experience in ServiceNow ticketing system compulsory
- Previous experience supporting IT in a plant environment
NOTE: Wearing of steel-toed shoes required
Qualifications
Technical Skills
Good understanding of PC and printer hardware
Experience with Microsoft Windows operating systems
Familiarity with standard office applications (Microsoft Office, etc.)
Networking knowledge (TCP/IP, Wi-Fi, VPN)
Exposure to ticketing tools (ServiceNow)
Non-Technical Skills
Strong customer service mindset
Ability to multitask and prioritize in a busy environment
Clear verbal and written communication
Willingness to learn and develop new technical skills
Reliability, professionalism and a hands-on working style
Qualifications
Technical college diploma or equivalent in computer science or related field
A+ Certification (or willingness to obtain)
OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignment
Why Join NSC Global?
Work with leading global enterprises
Opportunities for training, certification and career growth
A supportive, international team environment
Real hands-on experience in diverse customer environments
If you want a role that combines learning, hands-on work and real impact, we’d love to hear from you.
What you'll do
- The technician will primarily support end user devices and be the first point of contact for technical issues at the customer location. They will help users resolve hardware and software problems to ensure smooth day-to-day operations.
About NSC Global
Global business doesn’t have to be complicated.
We make it simple, with thousands of expert people, delivering to more than 180 countries.
We’re not afraid to make difficult decisions. We think creatively. We act quickly. And we do what it takes to transform your business – through IT process out-tasking, to infrastructure management, technology services and more.
We’ll carry as much or as little of the responsibility as you like. We know business isn’t linear. We expect to flex up, and down, with you.
We focus on building long term relationships with world-class clients. So when the pressure is on, we can provide a top-class service around the clock, around the world.
If you’ve got a challenge you’d like to discuss with us, we can’t wait to hear from you.
Drop us a line at [email protected] or call +44 (0) 20 7808 6300
Ready to join NSC Global?
Take the next step in your career journey
Frequently Asked Questions
What does a Onsite IT Support Technician do at NSC Global?
As a Onsite IT Support Technician at NSC Global, you will: the technician will primarily support end user devices and be the first point of contact for technical issues at the customer location. They will help users resolve hardware and software problems to ensure smooth day-to-day operations..
Is the Onsite IT Support Technician position at NSC Global remote?
The Onsite IT Support Technician position at NSC Global is based in Baramati, Maharashtra, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Onsite IT Support Technician position at NSC Global?
You can apply for the Onsite IT Support Technician position at NSC Globaldirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.