Job Description Summary

There are 5 Director, Field Future Readiness positions associated with this posting. The roles are as follow:
• Director, Field Future Readiness – Cardiovascular
• Director, Field Future Readiness – Immunology
• Director, Field Future Readiness – Neuroscience
• Director, Future Readiness – Oncology
• Director, Future Readiness - Radioligand Therapy

#LI-Remote

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 50% travel.

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you.

Company will not sponsor visas for this position.

At Novartis, we’re committed to transforming how we engage with customers to help improve and extend lives. The Director, Future Readiness, plays a key role in aligning long-term therapeutic strategies with innovative customer engagement approaches. This forward-looking partner works alongside sales leadership to shape models that support launches, lifecycle planning, and the broader brand vision. By bridging strategy with enterprise transformation, the role helps ensure our innovations reach customers in meaningful and lasting ways.

 

Job Description

Key Responsibilities:

• Proactively engage with customers—including health system leaders, community prescribers, and their staff—through regular meetings and ongoing dialogue to ensure our strategies remain grounded in real‑world needs and informed by actionable, field‑driven insights

• Collaborate with, General Managers, and Integrated Product Strategy Teams (IPSTs) /functional field brand team stakeholders to shape future-ready customer engagement strategies that reflect each brand’s customer/patient-centered vision.

• Champion and educate IPST stakeholders on modern engagement approaches and integrating digital, data, and technology into launch and go-to-market planning.

• Serve as a trusted voice in brand forums, influencing decisions and driving adoption of new engagement models and technologies.

• Partner with the Customer Engagement Launch Excellence team to co-create / influence launch strategies to drive strong market impact through tailored engagement capabilities.

• Apply advanced analytics, AI insights, and real-time field feedback to continuously refine launch and engagement strategies.

• Continuously build future-ready skills in digital engagement, data science, agile ways of working, and technology adoption.

• Define clear milestones and success metrics to ensure IPSTs develop the resources, tools, and field enablement needed to support execution within the new engagement go‑to‑market models

• Promote a culture of innovation and learning by sharing insights and best practices across teams.

Essential Requirements: 

• Bachelor’s degree required from 4-year college or university.

• 10+ years’ experience in pharmaceutical, biotech, healthcare, or tech-driven industries, with a focus on customer engagement, marketing, or field strategy. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors.

• Proven success leading brand-level strategies, launch readiness, or go-to-market transformations in complex, matrixed environments.

• Strong track record of partnering with senior leaders across commercial, brand, and field teams to shape strategy and drive execution.

• Deep understanding of customer engagement models and go-to-market design, with the ability to scale customer-first thinking.

• Skilled at navigating large organizations with agility and resilience.

• Exceptional communication and executive presence, with the ability to lead change and inspire alignment across diverse teams.

• Passion for innovation and continuous learning, with a future-focused mindset and comfort working in dynamic environments.

Desirable Requirements:

• Strategic and collaborative leader with a passion for shaping future-ready engagement models and driving enterprise transformation, even in ambiguous environments.

• Skilled in leveraging AI platforms and data visualization tools (e.g., Power BI, Tableau) to inform strategy, with a strong track record of using technology and analytics to create meaningful impact.

Novartis Compensation Summary:

The salary for this position is expected to range between $185,500 and $344,500 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

 

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. 

 

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

 

Salary Range

$185,500.00 - $344,500.00

 

Skills Desired

Business Partners, Business Planning, Business Reviews, Crm (Customer Relationship Management), Customer Requirements, Customer Service, Effectiveness, Employee Onboarding, Finance, Influencing Skills, Microsoft Access, Operations, Problem Solving Skills, Resource Allocation, Sales, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills