About this role
Overview
Patient Service Specialist
Richfield, MN
We are looking for a new team member on our Richfield team! Benefits include no weekend or late evening hours and opportunities for growth. We are looking for someone who can cover a regular schedule of 2 days/week 9:30-6pm with opportunity to float to other clinics to pick up additional hours as available. Please apply if this sounds like a good fit!
Location: 6605 Nicollet Ave, Richfield, MN 55423
Position Type: Part Time
Schedule: Weekdays - - 2 days/week 9:30-6
Compensation: $18.00 - $19.00 based on experience
Fostering Well-Being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees.
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED required
- 1 Year of Front Desk Experience
- 1 Year of Medical Office Experience
Preferred Qualifications:
- Insurance Verification Experience
Physical Requirements:
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer/including Disabled/Veterans
Other facts
About NovaCare Rehabilitation
NovaCare Rehabilitation is part of the Select Medical Outpatient Division, a nationally prominent, locally driven provider of outpatient physical rehabilitation. The Select Medical family of brands carries wide recognition throughout the country.Together, our brands comprise a national network of more than 1,800 centers in 39 states and the District of Columbia across the U.S. The centers offer a wide range of general physical therapy services such as hand therapy, sports medicine and work injury prevention and management. Select Medical empowers its therapists by providing industry-leading continuing education opportunities. Select Medical’s outpatient division provides physical therapy and athletic training services to professional sports teams, colleges, universities and high schools and serves as the exclusive physical rehabilitation provider to several major U.S. corporations.
Discover the power of physical therapy!
Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
What you'll do
- As a Patient Service Specialist, you will greet and register patients, provide information about their visits, and manage appointment scheduling. You will also handle communication with various parties and manage insurance authorizations.
Ready to join NovaCare Rehabilitation?
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