The Completions Optimization Engineer (COE) works within a 24x7 operation team and serves as a trusted advisor directly engaged with both customers and multi-discipline NOV resources delivering end-to-end data solutions that connect customers’ wellsite operations to their office. The COE is the primary point of contact for key customers to support their deployments and address challenging problems related to data delivery.  As a data analyst for NOV Max Completions this individual will ensure a uniform and holistic digital window to onsite completions operations. Data curation is critical to enable this functionality.
 

Responsibilities:
•   Primary responsibility is managing customer’s real time data during frac operations for continuity, context, and data quality
•   Monitor customer success with NOV solutions and perform frequent data integrity checks
•   Represent “the voice of the customer” to NOV sales, development, and support teams for continuously improved solutions, support, and customer experience
•   Support completions software solution development with operational experience in fracturing and related data systems
•   Create and maintain plans to manage successful solution deployments
•   Setup backend system for new equipment and resources being onboarded to NOV Max Completions system
•   Communicate installation needs to field engineering team
•   Delivery of the technical solutions, including hands-on configuration and deployment of solution components
•   Develop workflows for managing completions data in both NOV systems and sync with customer’s data systems
•   Communicate post job data needs to service company personnel
•   Other duties as assigned.

Qualifications:
•   Bachelor of Science Degree, or equivalent experience
•   1+ year experience in Product, Operational, or Engineering roles
•   1+ year of experience in Completions Operations. Field engineering experience in frac and/or coil tubing is a strong plus
•   Proven ability to define client issues and leverage resources to solve problems
•   General understanding of IT infrastructure concepts (servers, databases, security, etc.) a plus
•   Basic networking troubleshooting skills a plus
•   Basic electronics troubleshooting skills a plus
•   Adhere to all NOV HSE policies, utilize appropriate PPE and actively participate in monthly safety meetings

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