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General Manager Car Wash
full-time•Savannah
About this role
Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about bringing healthy options to our customers and promoting healthy initiatives.
We have 128 locations across Georgia, North Carolina, and South Carolina and we are continuing to grow, which means new career opportunities!
Enmarket is looking for fresh and friendly faces to help us enrich life. If you are customer service oriented and highly motivated with a positive attitude, we hope you’ll consider joining our team.
If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.
General Summary:
A Car Wash Manager oversees up to 5 employees. The Manager is responsible for overseeing the Cashier positions, interior cleaning staff, detailing staff and taking care of any customer issues. A Car Wash Manager also has an assistant manager, and a few supervisors who report to him or her.
Primary Responsibilities / Key Results:
Increasing customer satisfaction. The measures are:
Increasing the speed of vehicles through the wash (speed)
Decreasing the number of errors made while cleaning the vehicle (quality and safety)
Increasing the positive feelings of the customer for the entire experience (friendliness)
Increasing bottom line revenue. The measures are:
Increasing the extra-service sales (dollar per car)
Maintaining labor percentages within acceptable ranges (human resource management)
Maintain budgeted operational costs (optimization)
Safety
Understanding of the hazards and safe work policies effecting employees and processes within car wash operations
Prompt reporting and investigation of workplace accidents, injuries, incidents, or illnesses involving your direct reports
Perform safety meetings in accordance with Nouria safety protocol to reinforce the Safety and Health Manual
Monitor employee behavior and enforce compliance with safety rules, policies, and procedures
Regularly inspect your location for workplace hazards and initiate corrective action immediately
Developing Skills. The measures are:
Obtaining full utilization of production procedures (100%)
Increasing the number of tasks performed per person (cross-training)
Decreasing problems with equipment and chemicals (shutdowns)
Physical Requirements:
- Ensures physical maintenance, safety, cleanliness, and attractiveness of all facilities
- Performs other related duties as required
- Must be able to lift up to 50 pounds at times
- Must be able to traverse and access all areas of the location
- Prolonged periods sitting at a desk and working on a computer
- Prolonged periods of standing and working at a register
Must have own, reliable transportation and valid driver’s license.
Enmarket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What you'll do
- The General Manager oversees up to 5 employees, managing cashier positions, cleaning staff, and customer issues. Key responsibilities include increasing customer satisfaction, revenue, and ensuring safety compliance.
About Nouria
Nouria is a multi-generational family convenience store operator, fuel distributor and car wash operator. We are named C-store Decisions 2022 Convenience Store Chain of the Year. We opened our first location in 1989 and have aggressively grown from 1 to 300+ company stores. We are ranked among the top 30 convenience store chains in the country. Our wholesale business supplies fuel to hundreds of locations across New England and New York with multiple fuel brands, including, Mobil, Shell, Irving, Sunoco, Gulf, Valero, Citgo, Philips 66, and a few private brands. We are also among the top 10 largest car wash chains in the country, with 80+ car washes.
2019 marks an inflection point in our company’s history—the launch of our new nouria brand of which we’re so proud. Built on our five team-centric pillars: educate, empower, inspire, incentivize and instill accountability at levels of the organization– and a mission to delight our customers during every visit, the nouria brand reflects our strategic direction as a vibrant and relevant retail brand.
As we continue to build on an enduring legacy of success, we are elevating the nouria mission to stay ahead of today’s consumers’ ever evolving needs and habits.
Nouria translated means illumination which is reflected in our modern brand architecture, community-inspired graphics; brighter, more spacious layouts, fresh and wholesome offerings, healthy food options, seating and free WiFi service, reflecting our quest to deliver the ultimate customer experience. Check out your neighborhood nouria store and tell us about your experience.
Ready to join Nouria?
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Frequently Asked Questions
What does a General Manager Car Wash do at Nouria?
As a General Manager Car Wash at Nouria, you will: the General Manager oversees up to 5 employees, managing cashier positions, cleaning staff, and customer issues. Key responsibilities include increasing customer satisfaction, revenue, and ensuring safety compliance..
Is the General Manager Car Wash position at Nouria remote?
The General Manager Car Wash position at Nouria is based in Savannah, Georgia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the General Manager Car Wash position at Nouria?
You can apply for the General Manager Car Wash position at Nouriadirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.